Receptionist - job 1 of 2

ReceptionistJOB RESPONSIBILITIES• Greets guests and visitors, offering assistance when entering the building• Notifies staff members when appointments arrive and escorts guests to appropriate room• Answers routine questions associated with services, products, location directions, etc.• Immediately notifies and involves management with customer service and security issues• Receives deceased belongings from family and follows chain of custody procedures• Answers, screens, and routes incoming calls to appropriate staff members• Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.• Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture• Receives incoming mail and packages• Maintains organized and current electronic and paper files and records, such as deeds and trust files• May perform light typing, proofreading, data entry or printingMINIMUM REQUIREMENTSEducation• High School Diploma or equivalentExperience• Six months general office, receptionist, or administrative support experience preferred• Proficient at operating telephones, fax, copierKnowledge, Skills and Abilities• Working knowledge of MS Office Suite• Clear and professional speaking voice and tone• Professional interpersonal skills to handle sensitive and confidential situations• Position continually requires demonstrated poise, tact and diplomacy• Ability to work schedule including Saturday and or Sunday and beyond standard business hoursCompany DescriptionWho we are. What we do.We’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe.We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life.SCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at www.sci-corp.com.CI” refers to Service Corporation International and its affiliates.SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process.On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.