Receptionist

Want an opportunity to be the first impression our customers, guests and teammates work with?

AIT Worldwide Logistics is hiring a front-desk receptionist/office coordinator at one our largest America’s facilities. At our Chicago station, based in Itasca, our receptionist gets the pleasure of being the first point of contact for our company, providing exceptional customer service and administrative support. You play an important role in creating a welcoming atmosphere for our visitors, customers and teammates. Leaders across the globe visit one of the largest and busiest stations across our global network on a regular basis and get to meet YOU!

• Answer/refer reception calls supporting the Chicago office. Primary front desk coverage, Monday-Friday, 8:00 am – 5:00 pm, CST.
• Operates with a full understanding of front desk standard operating procedures
• Welcome, register and control visitors until internal co-workers for visitor arrives for visitor. Confirms closing out the visitor departure time and collects badge.
• Maintain secure lobby; Follow and instruct TSA regulations. Visitor badge instructions. Monitor login process and delivery notification updates.
• Assist with special events, corporate functions and/or cause marketing. Such as stuffing paperwork or event invitations and building swag bags. At max, these smaller items are approximately 3- 4 times per year.
• Enters names into welcome sign when Chicago sales rep is requesting visitor name to appear.
• Other duties and responsibilities will be assigned as business demands deem necessary.

• A team player who works well with others – being respectful to our teammates is a Core Value!
• A strong work ethic with an appreciation for ownership, independence, accountability and autonomy in your role.
• Growth mindset – being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently.
• Customer service focus – we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture!

• High School Degree or equivalent
• 0-3 years’ Customer Service
• Must have strong organizational skills and attention to detail.
• Flexibility to adapt to shifting priorities.
• Basic knowledge working with the Microsoft Office Suite
• Strong interpersonal and communication skills
• Ability to work in a fast pace high volume environment