Job details

Receptionist

Introduction:

Come move the world with us!

Wake up each day to be part of a global movement. A movement to make an impact. A movement to go for it! A movement to provide best-in class solutions. A movement to be empowered. A movement to do the right thing.

Make AIT Worldwide Logistics the next stop on your career journey!

See what our teammates say about working at AIT Worldwide Logistics.

Overview:

Want an opportunity to be the first impression our customers, guests and teammates work with?

AIT Worldwide Logistics is hiring a front-desk receptionist/office coordinator at one our largest America’s facilities. At our Chicago station, based in Itasca, our receptionist gets the pleasure of being the first point of contact for our company, providing exceptional customer service and administrative support. You play an important role in creating a welcoming atmosphere for our visitors, customers and teammates. Leaders across the globe visit one of the largest and busiest stations across our global network on a regular basis and get to meet YOU!

In this role, you are will operate a very busy telephone switchboard, route calls to various departments at Corporate. Approximately 142 calls daily, 30% rollover rate to back-up department. Greet and answer inquiries for general public, customers and visitors; announce and log visitors with simple badge and book sign-in process. Check all IDs as regulated by compliance for all visitors.

Responsibilities:

Answer/refer reception calls supporting the Chicago office. Primary front desk coverage, Monday-Friday, 8:00 am – 5:00 pm, CST.
Operates with a full understanding of front desk standard operating procedures
Welcome, register and control visitors until internal co-workers for visitor arrives for visitor. Confirms closing out the visitor departure time and collects badge.
Maintain secure lobby; Follow and instruct TSA regulations. Visitor badge instructions. Monitor login process and delivery notification updates.
Assist with special events, corporate functions and/or cause marketing. Such as stuffing paperwork or event invitations and building swag bags. At max, these smaller items are approximately 3- 4 times per year.
Enters names into welcome sign when Chicago sales rep is requesting visitor name to appear.
Other duties and responsibilities will be assigned as business demands deem necessary.

Qualifications:

A team player who works well with others – being respectful to our teammates is a Core Value!
A strong work ethic with an appreciation for ownership, independence, accountability and autonomy in your role.
Growth mindset – being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently.
Customer service focus – we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture!

Other Skills We Hope to See:

High School Degree or equivalent
0-3 years’ Customer Service
Must have strong organizational skills and attention to detail.
Flexibility to adapt to shifting priorities.
Basic knowledge working with the Microsoft Office Suite
Strong interpersonal and communication skills
Ability to work in a fast pace high volume environment

What AIT Can Offer You:

In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support program, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement for your personal development. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.

About AIT Worldwide:

AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world where they can sell and/or procure raw materials, components and finished goods. For more than 40 years, the America’s-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, food, government, healthcare, high-tech, industrial and life sciences. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground, and rail—on time and on budget. With expert teammates staffing more than 100 worldwide locations in Asia, Europe, India, and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services. Learn more about AIT Worldwide Logistics, our culture and core values in action here.

AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218 or email your resume to careers@aitworldwide.com.

AIT Worldwide Logistics Glassdoor Company Review

3.9

AIT Worldwide Logistics DE&I Review

No rating

CEO of AIT Worldwide Logistics

Vaughn Moore

Approve of CEO

By AIT Worldwide Logistics

At AIT, we vigorously seek opportunities to earn our customers’ trust by delivering exceptional worldwide logistics solutions while passionately valuing our co-workers, partners and communities.

FUNDING

INDUSTRY

TEAM SIZE

LOCATION

Hybrid, based in Itasca, IL

DATE POSTED

August 4, 2023