Senior Product Manager

RecordPoint is a data and information lifecycle management SaaS product designed to give highly-regulated organizations a competitive edge through safer, more secure, and better-managed data. We're a disruptor in our industry, set apart from competitors by our cutting edge technology and innovation-first mindset. 

Our global customer list includes top-tier brands and government agencies like the City of New York, Westpac, National Australia Bank (NAB), Australian Prudential Regulation Authority (APRA), Security Benefit, Cupertino Electric, Australian Securities & Investments Commission (ASIC), Transport for NSW, Ausgrid, Pacific Gas & Electric (PG&E), and Delaware Life.  

But there's more to us than the what we do — like the who behind it all. Team RecordPoint is made up of 100+ tech-driven professionals at the top of their respective fields. Together, we foster a supportive, collaborative and transparent environment, collectively working toward the singular goal of continuously doing better.  

While we've got all the perks you'd expect — think truly flexible work arrangements, generous paid parental leave, 4 weeks annual leave and Employee Share Options — you might find that the greatest benefit of all, is the team you join. 

Scope:

The Senior Product Manager is an individual contributor in the Product team responsible for the product planning and execution throughout the Product Lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met. The Senior Product Manager also ensures that the product supports the company’s overall strategy and goals.

• Take full ownership of the product, including its strategic direction, market positioning, and overall business impact. This role requires a deep understanding of how the product drives business outcomes and a commitment to ensuring its success by aligning cross-functional teams, prioritizing customer needs, and achieving key business objectives.
• Deeply understand the product and how it addresses customer needs.
• Excel at conducting thorough product discovery to identify and prioritize initiatives that deliver the highest customer value.
• Be able to conduct comprehensive competitive and market research, analyzing industry trends, customer needs, and competitor offerings to inform product strategy and ensure our product remains differentiated and aligned with market demands.
• Take full ownership of their objectives, building a business around them to align with company goals, drive impact, and deliver value to both customers and the business.
• Mentor more junior product managers on the team.
• Be a product evangelist, representing the product at community events, industry functions, and through digital channels to build awareness and drive engagement.

• Develop & validate product initiatives that add value and solve real problems for our customers through continuous product discovery
• Lead & manage product initiatives from ideation through to launch and beyond together with our engineering, UX, marketing, sales, professional services and support teams
• Be the voice of the customer through in-depth qualitative and quantitative analysis, market research and competitive analysis
• Embed yourself in your engineering squad to deliver innovative and viable solutions to customer problems
• Establish, monitor and report on success measures that align with your product vision and the overarching business objectives
• Develop product packaging and commercial models that support our revenue targets
• Act as an evangelist for your product internally and externally

• Contribute to overall business planning activities
• Define and maintain your product vision and roadmap

• Define, measure & report on success metrics associated with in-flight product initiatives
• Align success measures with overarching business goals and objectives

• Engage with internal & external stakeholders to build a balanced, value-driven roadmap of product initiatives
• Build a shared understanding of the problem we are trying to solve for our customers with our engineering teams
• Build a shared understanding of the value proposition for new products, features and enhancements with our marketing, sales and professional services teams
• Validate & test new product initiatives with internal & external stakeholders for value, demand, usability and feasibility
• Conduct market analysis to uncover new business opportunities
• Conduct competitor analysis to maintain an up-to-date view of our solutions competes in the market place
• Maintain product collateral for sales, field and support teams
• Create and facilitate execution of product launch / nurture activities with marketing team

• Business and Strategic Planning
• Contribute to overall business planning activities, ensuring alignment of product initiatives with company goals.
• Define and maintain a clear product vision and roadmap, communicating effectively with stakeholders.
• Engage with internal & external stakeholders to build a balanced, value-driven roadmap of product initiatives.
• Product Development & Delivery
• Maintain and prioritize the product delivery backlog, ensuring alignment with business goals.
• Define, measure, and report on success metrics associated with in-flight product initiatives.
• Ensure business telemetry and metrics are built into every engineering deliverable.
• Conduct product discovery programs with customers to validate and test new products and features.
• Conduct backlog grooming & prioritization with your engineering squad.
• Customer & Market Insight
• Conduct market and competitor analysis to maintain a current view of how solutions compete in the marketplace.
• Understand and leverage customer feedback and data analytics to make informed product decisions.
• Validate and test new product initiatives with internal & external stakeholders for value, demand, usability, and feasibility.
• Cross-functional Collaboration
• Build a shared understanding of the problem we are trying to solve for our customers with engineering teams.
• Collaborate with marketing, sales, and professional services teams to communicate the value proposition for new products, features, and enhancements.
• Facilitate the execution of product launch and nurture activities with the marketing team.
• Leadership & Continuous Improvement
• Serve as a cross-functional leader to rally the people and resources necessary to deliver products and meet objectives.
• Coach more junior members of the product team.
• Continuously seek feedback and opportunities for self-improvement.

• Fast-growth Australian-owned company
• Flexible work environment and a strong focus on work-life harmony
• Innovation is our way of life
• Personal Development budget for all staff
• Access to Employee Stock Ownership Plan
• A brilliant graduate program that provides both mentoring and growth opportunities for all
• Work on a product that makes a real social-good impact on the world
• Global opportunities!

Know more:

By checking us out on all the usual platforms, and especially our About Us https://www.recordpoint.com/about

or our Life at RecordPoint blog: https://www.recordpoint.com/blog/what-its-like-to-work-at-recordpoint 

How to apply:

Click the 'apply now' button send us your CV.

RecordPoint is an equal opportunities employer.

We offer a fast-paced, dedicated and enjoyable environment, working with some of the best people in the industry.

If you want to know what to expect from a RecordPoint application process, read more here: https://www.recordpoint.com/careers

No recruiters please, we've got this one covered.

You will need to pass a police background check to be eligible for employment at RecordPoint.