RECREATION AIDE

JOIN OUR DUKE REC TEAM!!

Duke Recre ation and PhysicalEducation is seeking individuals to become a part of o urWilson RecreationCenter Guest Services Attendant and Facility Monitor staff starting in theupcoming Fall 2021 semester. We are seeking employe eswho can commit to between12-19.9 hours per week.

Duke Recreation and Physic alEducation reaffirms our commitment to fighting racism andsupporting di versity, equity, and inclusion. It isour mission to build awarene ss and leadership around anti-racism by generatingtransformative convers ations, tangible changes, and experiences throughassessment, intentional actions, and holding our communityaccountable.

Visit us at recreation.duke.edu tofind out more about our fac ilities, programs, and team.

Qualified candidates should meet the followingrequirements:

• High School Diploma or GED equivalency </ p>
• Must be able to use a computer
• At lea st 1 full year customer service experienceor working with the public </p >
• Certification in Fir st-Aid, CPR/AED orwillingness to obtain within 60 days
• Must be able to attend and particip ate in offhour training sessions (usually about 2 per semester) </ span>
• Ability to i nteract with diverse groups througha variety of situations

< span>· Ability to use independent judg ment when needed

• S trong problem‐solving skills
• </s pan>Must be able to accommodate a variable workschedule that may include early mornings, late evenings, weekends and holidays.
• Must be able to work 2 shift s per week.

Job Responsibilities: </p >

Guest ServicesAttendant

• </ span>Serve as the first link to the recreation centers,is responsible for greeting members and guests upon arrival as well asackno wledge their departure.
• Check all members, guests and visitors in and outof the facilitie s.
• Monitor flow o f trafficinto and out of thefacility.
• Ensure Duke ID cards and guest passes arecurrent a nd valid to access the facilities.
• </s pan>Answer any questions or concerns users have. Ifyouare unable to answer question, refer them to the appropriate Recreation& Physical Education staff personnel or department.
• < span> Follow procedures to register guests a ndvisitors.
• Super vise electronic waivers for all guests and visitors.
• Arrangeand maintain the Lost & F oundcabinet in an orderly and organizedmanner at all times.
• Confirm the on-line daily schedule forindoor/outdoor reservations.
• Complete all forms as necessary.
• Check out loan equipment and ensure equipment isreturned and does not leave the facility.
• Promote a safe and clean facility t hat iswelcoming to all.
• < /span>Perform other duties as assigned.
• Support and helpprogress the universityand d epartment’s commitment to anti-racismand diversity, equity, and inclusio n.
• < /span>Uphold the university policies on anti-racismand discrimination: h ttps://anti-racism.duke.edu/commitments/and https://oie.duke.edu/.

Facility Monitor

• Fill in for the front desk and weight room staffwhe n needed.
• Consiste ntly move around the facility to checkall doors, alarms, locker rooms, a nd bathrooms.
• Addr ess the cleanliness of the cardio areas andmachines.
• Check the basketball courts tomake su re allmembers are wearing the proper wrist band.
• Track and enforce day locker policies (in cludinglocker rooms).
• </s pan>Enforce all facility policies and procedures.
• Assist the front desk staff during busy check-intimes.
• Fo llow all opening and closing procedures.
• Carry out security measures.
• Respond to all building emergencies(A ccidents/Injuries, Inclement Weather, etc.)
• Execute the set‐up of activity areas for varie tyof internal & external groups when needed.
• Provide support for special events, as ne eded.
• Ensure outst anding customer service.
• Work cooperatively with other area of thedepartmenttoachieve esta blished goals.
• Pro mote a safe, clean, functional facility thatis welcoming to all.

< span>· Perform other work as ass igned.

• Suppo rt and helpprogress the university and department’s commitmentto anti-ra cismand diversity, equity, and inclusion.
• Uphold the university polic ies on anti-racism: https://anti-racism.duke.edu/commitments/and https:/ /oie.duke.edu/.

• 
  New hires will betrained on both the Guest Services Attendant and Facility Monitor Jobresponsibilities.< /strong>

Minimum Qualifications

Education

Work requires the ability to provide recreational assistance generally equivalent to a partial high school education.

Experience

None required. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.