Principal Ruby on Rails/AI Engineer

About Recurly:

Recurly, Inc., a SaaS company, provides a versatile subscription management platform to manage the entire subscription lifecycle for market-leading brands worldwide. Subscription businesses such as Sling TV, FabFitFun, Cinemark and Fubo.tv depend on Recurly to harness the power of the subscription model and drive recurring revenue growth. Since its launch in 2009, Recurly has deployed subscription billing for thousands of companies across 55 countries. Our platform empowers billions of credit card transactions and has enabled customers to recover nearly $1.2 billion in revenue in 2023.

Recurly is backed by Accel-KKR, a leading technology-focused private equity firm with over $10 billion in capital commitments. The partnership offers Recurly access to significant capital and resources to make continued investments in technology and platform innovation and expand our go-to-market initiatives.

The Feature Engineering organization is looking for an individual with extensive experience in software development and a track record of building strong engineering teams. In this role, you will guide and mentor the Subscription Management and Billing/Invoicing engineering teams, leading them through technical challenges and encouraging best practices in software design, UI/UX, and Agile methodologies. Your contributions will extend beyond technical leadership, as you will shape our engineering culture, elevate standards, enhance team efficiency, and optimize delivery predictability within your teams.

The Principal Engineer role at Recurly requires the ability to address complex problems effectively, drawing from your extensive experience in delivering impactful solutions. Your technical expertise, combined with your leadership and coaching capabilities, will have a lasting impact on the entire company's technical trajectory, driving Recurly to new heights of success in the subscription industry.

• Communication: Collaborate on and inform cross-functional teams of new feature technical design, technical requirements, limitations, and implementation.
• Technical Leadership: Provide technical guidance and mentorship to the development team, fostering a culture of continuous learning and growth. Lead by example in writing clean, efficient, and well-documented code.
• Architectural Design: Collaborate with other engineering leaders and product stakeholders to design robust, scalable, and high-performance software architecture, adhering to industry standards and best practices.
• Full-Stack Development: Utilize your expertise in Ruby on Rails, Go-Lang, and Node.JS to contribute to the development of various components of our software applications, encompassing both frontend and backend functionalities.
• Artificial Intelligence: Develop and implement machine learning models and algorithms for AI-driven solutions, with a focus on natural language processing (NLP) applications.
• Collaboration: Collaborate with cross-functional teams to design, train, and optimize AI systems that enhance language understanding, sentiment analysis, and conversational AI.
• Code Review and Quality Assurance: Conduct regular code reviews, identify potential issues, and ensure that the team delivers high-quality code that is secure, maintainable, and efficient.
• Performance Optimization: Identify performance bottlenecks and implement optimizations to enhance the overall system performance and response times.
• Collaboration: Work closely with product managers, designers, and other stakeholders to understand business requirements, provide technical insights, recommend best-practice and/or alternate approaches, and contribute to product planning and roadmaps.
• Agile Practices: Follow an iterative software development methodology and contribute to all phases of the software development lifecycle and support and articulate development status to technical and non-technical audiences.
• Research and Innovation: Stay up-to-date with the latest trends, tools, and technologies related to Ruby on Rails, Go-Lang, Node.JS, and other relevant areas. Apply this knowledge to drive innovation and improvements in our software development processes.
• Troubleshooting and Bug Fixing: Diagnose and resolve complex technical issues, ensuring the stability and reliability of our platform and services.
• Growth: Continually refine business acumen and establish domain/industry vertical expertise.

• Extensive Hands-on Experience: Advanced experience as a hands-on Software Engineer, ideally with 12+ years of industry experience, showcasing a strong and diverse technical background.
• Ruby on Rails Proficiency: Strong knowledge and expertise in the Ruby/Ruby on Rails platform, with a track record of building robust and scalable applications.
• Deep knowledge of AI/ML:  Expertise and experience in artificial intelligence (AI),  machine learning (ML), and statistical modeling and expertise in NLP techniques. 
• Infrastructure and Architecture: Proven experience in designing and building out infrastructure and architecture, demonstrating the ability to create efficient and reliable systems.
• Scalability: Experience in designing and developing systems that can operate at scale, handling high traffic and large volumes of data effectively.
• Agile Methodologies: Familiarity with Agile or Scrum methodologies, with the ability to adapt and thrive in an Agile development environment.
• Technical Mentoring: Demonstrated capability to provide technical mentoring and guidance to other developers, fostering a collaborative and knowledge-sharing team culture.
• Communication Skills: Strong written and verbal communication skills, enabling effective communication with both technical and non-technical stakeholders.
• Golang Experience: Knowledge of Golang or willingness to learn to build highly scalable, maintainable services in Go a bonus.
• Payments Industry Expertise: Understanding of payment processing technologies, gateways and alternative payment methods a bonus!
• Focus on Impact, Security, and Stability: A mindset that emphasizes measuring the impact of engineering decisions, ensuring security best practices, and maintaining system stability.
• High Standards and Accountability: Ability to hold oneself and others accountable to high standards, particularly when working with production systems, to deliver reliable and high-quality products.
• Problem-Solving Skills: A track record of applying analytical and creative problem-solving skills to tackle complex technical challenges.
• Technology Evaluation: Capability to assess and recommend appropriate technologies, tools, and frameworks that align with project requirements and best engineering practices.
• Continuous Learning: A passion for continuous learning and staying up-to-date with the latest industry trends, emerging technologies, and best practices in software engineering.

Benefits & Compensation:

As a full-time employee, Recurly offers competitive benefits programs, perks and options designed to fit your needs and the needs of your family. We offer medical, dental and vision benefits and a menu from which to choose options that work best for you and eligible dependents. We also offer life insurance, short and long-term disability, hospital indemnity, critical illness coverage, employee accident protection, health savings account (HSA) with company contribution & flexible spending account (FSA) options, employee assistance program, Legal and Pet Insurance.

Other perks may include:

401(k) Retirement Plan and company match

Company equity

Flex Time Off

Company Events

Training/Development

Tuition reimbursement

Commuter benefits

Volunteer opportunities

Monthly internet stipend

The anticipated salary range for this position is $190,000 - 225,000. Compensation offered will depend upon job-related factors including relevant experience, & skills.

Application Deadline Date: 10/25/2024

Recurly is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable law. Recurly is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at talent@recurly.com