AI Specialist Solutions Architect
You will need to be able to confidently articulate our value proposition to leadership, data scientists, developers, and IT teams within the account. This will entail technical architecture walk-throughs, business-value conversations, customer-facing technical workshops, and implementation of best practices in AI systems implementation and design.
You will work closely with the AI business unit and engineering, helping to test, document, and demonstrate cutting-edge features. You will also work in close collaboration with Red Hat customer sales, Customer Success, Consulting Services, and partner teams to ensure a highly positive customer experience.
What you will do:
- Work with the customer Account Executive, Sales Specialist, and Solution Architect to identify challenges and blockers to drive Red Hat AI within new and existing customer accounts
- Plan, design, and execute AI systems with customers having the ability to architect and build data pipelines, ML pipelines, and ML training and serving approaches leveraging additional support and resources from Red Hat as required
- Facilitate pre, and post-sales activities when needed, including technical deep dives, proofs of concept, “bake-offs,” internal sprints and hackathons, and development of partner vertical-specific AI solutions to drive adoption of Red Hat AI
- Identify and partner with AI customer stakeholders, acting as an advocate within both their line-of-business and internal customer teams
- Work closely with the AI business unit and engineering teams, providing a market feedback loop on the product and solutions
- Execute community outreach and customer advocacy activities including conference speaking, blog posts, etc
- SME with 4+ years of hands-on experience in one of the following areas:
- Machine Learning Use Case Development, including:
- building AI applications (e.g., deep learning, LLM/RAG, NLP, computer vision, or pattern recognition).
- Practical experience with a statistical programming language (e.g., Python), applied machine learning techniques, and using OSS frameworks (e.g., TensorFlow, PyTorch).
- Machine Learning Operations design, including:
- Previous successful experience in AI systems design, with the ability to architect and explain data pipelines, ML pipelines, and ML training and serving approaches.
- Experience with CI/CD solutions in the context of MLOps and LLMOps including automation with Infrastructure as Code (IaC) solutions (e.g. Ansible).
- Experience delivering technical presentations and leading business value sessions.
- Executive presence with public speaking skills
- Computer Science or similar degree
- Previous experience as a sales engineer, technical sales, or similar role preferably at an enterprise software company, a SaaS company, or Systems Integrator
- Previous experience as an implementation consultant for AI solutions
- Previous experience in Machine Learning Use Case Development and Operations experience
- Community brand in volunteer tech communities like AI Users Group or open-source projects
About Red Hat
Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.
Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.
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Join the exciting world of artificial intelligence with Red Hat as an AI Specialist Solutions Architect in Sao Paulo! In this pivotal role, you'll provide expert technical sales support while helping businesses overcome challenges and embrace AI technologies. Your mission is to drive the adoption of Red Hat AI, ensuring customers can leverage their data effectively to gain a competitive edge. Every day will bring new opportunities as you interact with leadership, data scientists, developers, and IT teams, conducting technical workshops and architecture walk-throughs that showcase our exceptional value. You will be at the forefront of designing sophisticated AI systems, ensuring they align perfectly with customer needs. Collaborating closely with sales, consulting, and engineering teams, you’ll ensure a seamless experience from the initial engagement to successful implementation. If you have a knack for breaking down complex concepts and a passion for AI, this role offers a unique chance to make a difference in the industry. Your background in machine learning, AI application development, and technical sales will be invaluable as you advocate for Red Hat's innovative solutions. We encourage a creative and inclusive environment where every 'Red Hatter' can bring their best ideas to the table. Join us in making an impact in the AI landscape and help shape the future of technology. Are you ready to take the next step in your AI career with Red Hat?
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