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Retail Associate (PT) - job 2 of 6

Company Description

The targeted hiring range for this part-time position is $15.90 - $20.67 plus commission depending on qualifications; however, the expanded salary range provides opportunities for advancement. Our salary ranges are determined by role, level, and job location. Within the range, individual pay is determined by factors including job-related skills, competencies, experience, and relevant education, training or a combination of these things plus market demand. Your recruiter can share more about the specific salary range and benefits for your location during the hiring process. 

Our benefits package for part-time employees includes a 401(k) match, employee discounts and valuable well-being benefits like free EAP services, financial planning assistance, and well-being coaching, all designed to support your health and financial security.

You can find retail jobs just about anywhere. So, why work at Red Wing Shoes? From our purpose-built footwear to our stylishly designed stores, you’ll see the difference. From our life-friendly retail schedules to career advancement, you’ll feel the difference. And, when you create remarkable, in-store experiences for customers who build, shape, and protect the world around them -- you’ll make a difference. We’re not just retail. We are Red Wing.

Job Description

GENERAL PURPOSE OF JOB:

Promote and support our high-quality Red Wing brand image through professional selling, building loyalty and long-lasting relationships with our customers. This is achieved by promoting the Red Wing Shoe Company’s Ultimate Fit Experience (UFX), selling our premium products, and providing conscientious customer service.

ESSENTIAL DUTIES and RESPONSIBILITIES:

  • Guide each customer through RWSC’s Ultimate Fit Experience
  • Provide appropriate accessory recommendation, educate customers on the benefits of each
  • Generate Industrial Sales Leads
  • Achieve and exceed daily productivity and sales goals
  • Maintain the integrity of the sales floor presentation, store signage, and housekeeping standards
  • Maintain proficiency with product knowledge, technical, and operating standards through continuous learning
  • Maintain safe and healthy work environment by following organization standards and legal regulations
  • Provide direct support in the daily operations of the retail store

OTHER DUTIES AND RESPONSIBILITIES (following duties are required on all positions):

  • Obtain necessary information by maintaining knowledge of RWSC’s electronic communication software
  • Maintain quality service by establishing, following, and enforcing organization quality system standards
  • Uphold Red Wing Shoe Company’s core values
  • Willingness to perform additional duties as required
  • Conduct self-accordance to RWSC policies
  • Build collaborative relationships between you and key people with whom you’ll work or interact with

Qualifications

EDUCATION, EXPERIENCE AND REQUIRED COMPETENCIES:

  • High School Diploma/GED or equivalent work experience
  • 1-2 years relevant experience
  • Results oriented
  • Effective Written/Verbal Communication
  • Computer Utilization

ADDITIONAL DESIRABLE QUALIFICATION AND COMPETENCIES:

  • Thorough knowledge of Red Wing Shoe Company’s mission, values, and organization structure
  • Profit and loss knowledge
  • Naturally curious, has passion for new ideas, and looks to drive growth
  • Problem solving
  • Retail Footwear

PHYSICAL DEMANDS:

  • Lifting 50 pounds, bending/squatting to lace shoes, overhead lifting, twisting, climbing a ladder, standing for long periods of time
  • Housekeeping duties including but not limited to: vacuuming, mopping & waxing floors, washing windows, use of disinfectant chemicals, discarding of all trash, maintaining recycling, installing, and maintaining furniture, fixtures, and displays.

WORK ENVIRONMENT:

  • Retail Store

Additional Information

Red Wing Shoes is an Equal Opportunity Employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Individuals with disabilities needing assistance in completing an application may contact [email protected] or call 651-388-8211-.

Please view Equal Employment Opportunity Posters provided by OFCCP at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

All offers of employment are contingent on satisfactory results of a background check.

Red Wing Shoe Company, Inc. is a drug-free workplace.

Red Wing Shoe Company will not be using recruitment agencies or firms to fill this position and we will not accept unsolicited resumes or candidate information. No agency calls please.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Average salary estimate

$18278 / YEARLY (est.)
min
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$15888K
$20668K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Retail Associate (PT), Red Wing Shoe Company

Red Wing Shoes is looking for a dedicated Retail Associate (PT) in Seekonk, MA, where passion meets purpose in retail! In this part-time role, you'll have the opportunity to provide exceptional customer service, guiding customers through the Red Wing Shoe Company’s Ultimate Fit Experience. Your ability to build lasting relationships with our clients is crucial as you showcase our high-quality products and share the unique benefits of each accessory. Your daily activities will include not just assisting customers, but also achieving sales goals, maintaining store presentation, and improving your product knowledge through continuous learning. At Red Wing, we believe in making a genuine difference in our community. With flexible schedules and opportunities for career advancement, you’ll find that working with us is much more than just a job—it’s a chance to build a fulfilling career. You’ll thrive in a supportive environment that values your skills and growth, while enjoying benefits like a 401(k) match, employee discounts, well-being coaching, and more. If you have a knack for sales, a passion for footwear, and enjoy working in a vibrant retail space, this is your chance to shine as a Retail Associate (PT) and be a part of our Red Wing family!

Frequently Asked Questions (FAQs) for Retail Associate (PT) Role at Red Wing Shoe Company
What are the responsibilities of a Retail Associate (PT) at Red Wing Shoes?

As a Retail Associate (PT) at Red Wing Shoes, your primary responsibilities will include providing a personalized shopping experience through the Ultimate Fit Experience, achieving sales goals, and maintaining an appealing sales floor. You’ll also provide product education to customers and generate sales leads, all while upholding the Red Wing brand’s reputation for quality service.

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What qualifications do I need to become a Retail Associate (PT) at Red Wing Shoes?

To qualify for the Retail Associate (PT) position at Red Wing Shoes, candidates should possess a High School Diploma or GED, along with 1-2 years of relevant retail experience. Strong communication skills and the ability to work effectively in a team are also essential qualities. Knowledge of the footwear industry is a plus, but a willingness to learn is equally valued.

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What are the working hours for a part-time Retail Associate (PT) at Red Wing Shoes?

The working hours for a part-time Retail Associate (PT) at Red Wing Shoes can vary, providing the flexibility to accommodate life’s demands. Typically, shifts may include evenings and weekends, which allows you to maintain a great work-life balance while meeting the needs of our customers.

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What benefits do Retail Associates (PT) receive at Red Wing Shoes?

Retail Associates (PT) at Red Wing Shoes enjoy a robust benefits package that includes a 401(k) match, employee discounts, and various well-being services. This includes free Employee Assistance Programs, financial planning assistance, and coaching to ensure both your health and financial security are prioritized.

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How can I advance my career as a Retail Associate (PT) at Red Wing Shoes?

Advancing your career as a Retail Associate (PT) at Red Wing Shoes involves demonstrating sales success, honing product knowledge, and actively participating in continuous learning opportunities. With leadership roles and career development pathways available, those who show commitment and drive can move up within the company.

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Common Interview Questions for Retail Associate (PT)
How do you approach customer service as a Retail Associate (PT)?

When answering this question, emphasize your commitment to ensuring a positive customer experience. Share specific methods you use to understand customers’ needs, such as active listening and personalized recommendations, and highlight any past experiences where you successfully resolved issues.

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Can you explain the Ultimate Fit Experience at Red Wing Shoes?

In your response, convey your understanding of the Ultimate Fit Experience as a unique selling proposition of Red Wing. Discuss how it involves assessing individual customer needs, recommending appropriate footwear, and ensuring customers leave satisfied. This shows your knowledge about the brand’s value.

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What sales techniques do you find most effective in retail?

Discuss techniques like establishing rapport with customers, utilizing upselling strategies, and leveraging product knowledge to create compelling narratives about the merchandise. Mentioning specific examples from past experience can strengthen your answer.

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How do you handle difficult customers?

Explain your method for diffusing tense situations, such as staying calm, listening actively, and finding common ground. By citing a positive outcome as a result of your efforts, you demonstrate your problem-solving skills.

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What motivates you to succeed in a sales environment?

In answering, focus on both personal and professional motivators such as achieving goals, providing excellent service, and the satisfaction of helping customers. Link your motivation to the values of Red Wing Shoes, showcasing alignment with the company culture.

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How would you keep the sales floor organized and appealing?

Discuss strategies for maintaining organization, such as setting specific tasks for restocking and cleaning, and how you prioritize visual merchandising to enhance the shopping experience for customers. This reflects your commitment to high store standards.

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What experience do you have with teamwork in retail?

Share experiences where collaboration with colleagues led to achieving store goals or enhancing customer service. Highlight your ability to communicate effectively within the team to illustrate the importance of teamwork in a retail setting.

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Why do you want to work at Red Wing Shoes?

Communicate your admiration for Red Wing Shoes’ reputation for quality and customer service. Mention the brand’s commitment to innovation in footwear and how their values resonate with your own, showing your genuine interest in becoming part of the team.

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How do you stay informed about retail trends and product knowledge?

Mention methods to stay current with the retail landscape, including following industry news, participating in training sessions, and engaging with colleagues. This shows your dedication to continuous professional development.

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What are your career aspirations in retail?

Share your long-term goals, whether it's advancing into management or specializing in certain product lines. Indicating your desire to grow within Red Wing Shoes can demonstrate a commitment to the brand’s future.

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Founded in 1905, Red Wing Shoes is an American footwear company that carries a full line of work boots for all industries and work sites. Red Wing is headquartered in Red Wing, Minnesota.

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Part-time, onsite
DATE POSTED
April 18, 2025

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