St. James Hotel - 2nd Shift Public Space/Housekeeping Attendant Full-time

As a 2nd Shift Public Space/Housekeeping Attendant at the St. James Hotel, your main tasks will include cleaning and maintaining the hotel's interior and exterior spaces. You'll ensure that lobbies, hallways, public restrooms, and outdoor areas remain impeccable. Additionally, you'll greet guests, collaborate with team members, stock linens, and address maintenance requests, all aimed at providing an exceptional experience for our guests.

To be considered for the 2nd Shift Public Space/Housekeeping Attendant position at the St. James Hotel, you ideally need 1-3 months of related experience or an equivalent combination of education and experience. Being able to read and comprehend safety rules and procedural guidelines is essential. Experience in cleaning or groundskeeping work is a plus, along with a strong commitment to cleanliness.

Working as a 2nd Shift Public Space/Housekeeping Attendant at the St. James Hotel allows you to thrive in a friendly and collaborative atmosphere. You'll be part of a diverse team committed to maintaining our hotel's high standards. The role involves both independent work and team collaboration, contributing to a positive work culture that values contributions from all staff.

Full-time employees, including 2nd Shift Public Space/Housekeeping Attendants at the St. James Hotel, enjoy a comprehensive benefits package. This includes medical, dental, and vision coverage, life and disability insurance, a 401(k) match, generous paid time off, and employee discounts. Wellness benefits such as financial planning assistance and free EAP services are also available to support your health and financial security.

The pay for a 2nd Shift Public Space/Housekeeping Attendant at the St. James Hotel ranges from $11.44 to $14.90 per hour, depending on qualifications and experience. Salary determinations take into account various factors, including skills, competencies, experience, and market demand. There is also potential for advancement within the organization.

When answering this question, focus on any relevant experiences you've had in housekeeping, cleaning, or maintenance roles. Highlight specific duties you performed and how they relate to those expected at the St. James Hotel. Share examples that demonstrate your attention to detail and commitment to cleanliness.

In your response, explain your organizational skills. Discuss using a task list to tackle priority items first, such as urgent guest requests or safety inspections. Illustrate your ability to manage time and remain flexible when unexpected tasks arise, which is critical in a fast-paced environment like the St. James Hotel.

Showcase your communication skills by explaining that you would remain calm and attentive, ensuring the guest feels heard. You can suggest alternatives or escalate the issue to a supervisor. Emphasize your commitment to guest satisfaction even when faced with challenges.

Discuss your understanding of cleaning protocols effective at the St. James Hotel, such as using approved cleaning supplies and maintaining a disciplined routine. You should also mention inspecting areas for hazards, ensuring safety standards are followed, and consistently updating your knowledge through workshops or training.

Highlight a specific instance where you collaborated with team members, detailing your role in ensuring tasks were completed efficiently. Focus on effective communication, helping others when needed, and contributing positively to the team atmosphere, key attributes for the St. James Hotel.

In your response, emphasize your physical readiness for the job. Discuss any strategies you use to stay physically fit, such as regular exercise, and mention your approach to managing workloads to prevent fatigue. Also, share your confident ability to manage physical challenges intrinsic to the role.

Express the value of attention to detail and a positive attitude as critical qualities. Discuss how these traits affect the overall guest experience, aligning with the St. James Hotel's commitment to exceptional hospitality. You could also mention adaptability and teamwork.

Articulate your belief in the importance of clear and consistent communication for effective teamwork. Describe the use of verbal updates, notes, or workplace technology to keep everyone informed and aligned on tasks. Emphasize how this practice contributes to a smooth workflow at the St. James Hotel.

Explain your approach to identifying and addressing minor repairs, emphasizing your proactive attitude. Detail the checks you perform and how you would document the issues or escalate them as necessary to ensure a quick resolution, demonstrating your commitment to maintaining hotel standards.

In your response, express genuine enthusiasm for the brand and its values. Discuss your admiration for the hotel’s history and commitment to guest experience. Mention how your skills align with their mission, emphasizing your eagerness to contribute to their legacy of remarkable hospitality.