Regional Account Executive

SUMMARY

We are searching for an exceptional enterprise salesperson to focus on new and expansion business from Large Tier prospects and customers. The successful candidate will understand their customers' business objectives and act as their trusted advisor for using MasterControl effectively in the product life cycle. They will gather customer feedback and requests and work with internal teams to help align our strategy to create customer value. This individual needs to communicate effectively across multiple departments and customers, have the ability to understand technical issues, and enjoys the challenges of providing excellent customer service in a fast paced environment.

RESPONSIBILITIES

• Ownership of the full sales cycle from lead to close
• Establish lasting relationships with senior executives and decision-makers
• Foster new relationships for MasterConrol through outbound efforts
• Help educate customers on the value of MasterControl throughout the product life cycle
• Navigate key decision makers to build MasterControl buy-in within organizations
• Identify customer needs and collaborate with MasterControl teammates to ensure customer success with special emphasis on signup, upgrade, and renewal
• Initiate, negotiate and close new and renewal contracts with customers
• Communicate and organize/escalate issues appropriately including: billing, legal, security, onboarding, and technical inquiries
• Monitor and identify adoption and utilization trends
• Provide recommendations based on customer's business needs and usage patterns
• Conduct periodic customer health-checks with an emphasis on customer happiness

REQUIREMENTS:

• 3-8 years of Enterprise Account Executive experience
• Relevant sales experience, preferably in a SaaS organization
• Industry knowledge and experience in Pharmaceutical or Medical Device
• Experience managing a pipeline and closing large contract
• Excellent communication skills both with customers and within an organization
• Proven negotiation and closing skills
• Strong track record of navigating within large and mid-market organizations
• Ability to develop senior level relationships quickly and effectively
• Experience presenting to senior managers and the C-suite
• Ability to manage multiple opportunities simultaneously at various stages of the buying process
• Takes an active interest in increasing customer satisfaction and deepening customer relationships
• Ability to be flexible and adaptive
• Some travel required

PHYSICAL DEMANDS AND WORKING CONDITIONS

• Ability to work non-standard hours on occasion, when necessary.
• Ability to operate a computer and work at a desk for extended periods of time.

About MasterControl:

MasterControl Inc. is a leading provider of cloud-based quality and compliance software for life sciences and other regulated industries. Our mission is the same as that of our customers to bring life-changing products to more people sooner. The MasterControl Platform helps organizations digitize, automate and connect quality and compliance processes across the regulated product development life cycle. Over 1,000 companies worldwide rely on MasterControl solutions to achieve new levels of operational excellence across product development, clinical trials, regulatory affairs, quality management, supply chain, manufacturing and post market surveillance. For more information, visit www.mastercontrol.com.

Why Work Here?

#WhyWorkAnywhereElse?

MasterControl is a place where Exceptional Teams come together to do their best work. In fact, hiring Exceptional Teams is a core value of ours. MasterControl employees are surrounded by intelligent, motivated, and collaborative individuals. We like to call it #TheBestTeamOnThePlanet.

We work hard to develop and challenge our employees' skillsets, recognize their contributions, encourage professional development, and offer a one-of-a-kind culture. This is why we say #WhyWorkAnywhereElse?

MasterControl could be your next (and last) career move!

Here are some of the benefits MasterControl employees enjoy:

• Competitive compensation
• 100% medical premium coverage (yes, you read that right!)
• 401(k) plan with company match
• Generous PTO packages that increase with tenure
• Schedule flexibility
• Fitness clubs (you get paid to have fun and be active!)
• Company parties and employee recognition programs
• Wellness programs (free Fitbit, gym membership and athletic shoe reimbursements, etc.)
• Onsite physician and massage therapist
• Innovation center and gaming rooms at the office
• Dental/vision plans
• Employer paid life insurance policy
• Much, much more!

Applicants must be currently authorized to work in the United States on a full-time basis.

The US base salary range for this full-time position is $90,000 - $120,000 base + $90,000 - $120,000 commission (commission is uncapped) + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.