Regional Manager - Security & Resilience - AMERICAS

Regional Manager Group Security & Resilience - Americas

This role can be based in New York, NY or Norwalk, CT

It wasn’t so long ago that booking a trip to see the Eiffel Tower, stroll down New York’s iconic Madison Avenue or feel the sand between our toes on Copacabana Beach was simply a matter of a few taps on our smartphone. In fact, that’s what we do at Booking.com and Booking Holdings. We make it easier for everyone to experience the world. And while that world might feel a little farther away right now, we’re busy preparing for when the world is ready to travel once more.

Across our offices worldwide, we continue to innovate. To solve some of the most complex challenges in travel and technology, and to plan for the exciting developments that lie ahead. With strategic long-term investments into what we believe the future of travel can be, we are opening up new career opportunities that will have a strong impact on our mission. We are united in the belief that our very human desire to explore the planet’s beauty and discover more about other people and cultures will endure. The world is waiting for us. Together, we will be ready.

Being one of the world's largest e-commerce websites in the world doesn’t happen on its own. In Central Tech, we focus on two primary areas: Customer Trust: Our Global Security team thinks about protecting our employees and customer’s trust every day.

We are looking for a Regional Security & Resilience Manager for the Americas region with all round experience in corporate security, crisis management and incident response. The position of Regional Security & Resilience Manager is new and will be part of our global Group Security & Resilience (GSR) Team, who protect the people, brands, business operations, and properties of Booking.com and all sister brands within the Booking Holdings (BKNG) group by delivering trusted and scalable programs. The regional manager will be the main point of contact for all security and resilience matters in the America's region and will be vital in translating wider GSR strategy, policy, and planning to our stakeholders across the brands.

B.responsible

You drive operational and tactical decisions related to the Group Security & Resilience services and optimize the team products, processes and approach.

• Responsible for the safety and security of all staff, properties, and assets and in ensuring a consistent safety bar is reached in the Americas region.
• Implement the wider GSR leading vision and strategy, scale operations, and develop robust operational protocols, policies and standards that ensure cohesive, consistent and uniformed global programs.
• Define and drive regional execution of objectives, key results and performance metrics that support the wider GSR strategy.
• Develop and deliver training on security and resilience topics.
• Monitor local and regional challenges that may affect business operations.
• Respond to incidents, support planned and unplanned operations, events and special activities.
• Serve as a member of the Regional Crisis Management Team and oversee incident response operations related to security and staff safety.
• Build and maintain meaningful relationships with other program managers across the GSR team to ensure seamless execution of our safety and security programs.
• Work cross functionally with local, regional and headquarter teams and function as liaison for regional business leaders including Real Estate, Legal, Workplace Services, Policy and Communications to execute globally focused projects.
• Represent GSR in the Americas region at leadership level by communicating team goals, wins and opportunities to maximize safe and secure work environments.
• Create strong partnerships with critical teams in the Booking Holdings group and support sister brands with security and resilience programs operationally, and in some cases, strategically, to allow higher quality and efficiency.

B.Skilled

• A minimum of 5 years of experience in a regional or HQ security management role
• Ability to manage security challenges in a constantly changing fast paced environment and in delivering high quality, customer-oriented security programs.
• Experience in conducting risk and vulnerability assessments, audits and operational security design/planning.
• Demonstrated knowledge of crisis management and crisis management training.
• Experience in staff/executive protection, managing security personnel, event security, investigations, travel risk management, risk intelligence, threat monitoring and security technologies (e.g. CCTV, access control).
• First-class project management skills, highly organized and focused on prioritization, planning, tracking, and coordination across teams with strong attention to detail.
• Exceptional interpersonal and communication skills coupled with strong business acumen and ability to identify and explain present and future needs for proposed security initiatives to senior management.
• Self-motivated and independent thinker, willing to challenge and be challenged in a constructive (and non-defensive) manner; strongly customer centric; demonstrably values led and highly ethical.
• A high degree of flexibility, independence, and the ability to problem-solve. The ideal candidate will be comfortable adapting to ambiguity and have a proven track record of sound decision making and delivering results.
• Familiarity with implementing or building Assessment & Risk Management Toolings in order to track performance.
• CPP and/or PSP, or other Corporate Security professional certification is a pre.
• A well-established professional network of security and peer industry tech contacts throughout the region.
• Must be available to respond to incidents outside normal working hours 24/7 - 365. On call.
• Fluent in English

B.offered

Booking Holdings is the world leader in online travel & related services. Our teams work around the clock to build and improve the technology that empowers people to more freely travel across borders, time zones, languages and cultures. At Booking Holdings, we make it easier for everyone to experience the world every day through seamless technology powered by our six major brands:

• Booking.com
• KAYAK
• priceline
• agoda
• Rentalcars.com
• OpenTable

Through the Booking Holdings brands, we help our customers reach all corners of the earth. Our ability to provide great service rests on how well we understand our diverse customer base, which is why having a diverse team is so important to us. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration.

Should you require accommodation to meet the essential functions of this job, please let us know.