Senior Interoperability Product Manager

At Relatient we’re on a mission to make access to healthcare simpler. 

We partner with leading health systems and medical practices - comprising more than 40,000 providers across the US - to optimize every step of a patient journey, from alerting patients to needed care, helping them find the right provider, scheduling appointments across multiple channels, and engaging with patients throughout their care journey via text, email, and chat. Our solutions reduce delays in care, improve communication, and enhance both the provider and consumer experience. We’ve been recognized as a Forbes Top Startup, Deloitte Fast 500, and Inc 5000, among other honors, for our rapid growth, innovative technology solutions, and energetic workplace culture.

We are currently looking for a Senior Product Manager to join our team in Atlanta.

Essential Functions:

• Be a subject matter expert of Relatient’s patient access solutions  
• Partner closely with partners’ technical resources and other product management teams to ensure Dash solutions comprehensively interoperate addressing all required application workflows 
• Produce detailed design of integration capabilities and required tools for use by client operations teams 
• Work cross-functionally (Product, Sales, Marketing, Implementation, Client Engagement) to ensure our capabilities mature (Expected to handle 2-3 capabilities in parallel) 
• Lead discussions with Clients (in Implementation and Client Engagement) to understand workings and improvement opportunities 
• Work collaboratively with our clients, 3rd party partners, and engineering teams to prioritize and manage the development of new interoperability capabilities  
• Gather feedback from internal and external sources to define new features, functionality, and solutions  
• Document use cases and requirements documents that can easily be transformed into actionable user stories  
• Create and maintain transparency into product development priorities, accomplishments, and work in progress  
• Act as a cultural leader by working collaboratively and establishing effective relationships with offshore colleagues in addition to cross-functional teams and client representatives  
• Serve as a mentor for junior Product team members  
• Assist in the management of vendor partners to help drive overall product strategy as a combined suite consisting of in-house and 3^rd party solutions 

Education & Experience Requirements:

• BA or BS in computer science or related field or additional work experience in lieu of degree is required.  
• 7+ years of experience in product management, preferably in a high-growth, SaaS environment  
• Self-starter with ability to work in a fast-paced environment (a “roll up your sleeves” attitude)  
• Ability to work comfortably in an evolving environment and convert ambiguity to clarity while managing multiple projects  
• Extremely strong verbal and written communication skills  
• Strong analytical skills and demonstrated ability to think critically  
• Exceptional organizational skills with ability to establish priorities and achieve results  
• Excellent people skills and ability to engage a broad set of stakeholders  
• 3+ years of experience working in healthcare technology environment (primarily practice workflows) preferred 
• 3+ years of experience working with multi-geography teams preferred 
• 3+ years of experience working with clients in a Sales or Implementation capacity preferred 
• 3+ years of experience working with Engineers using Agile development methodologies preferred 
• 3+ years of experience in translating business requirements to detailed design and documentation preferred 
• 3+ years of experience working in healthcare technology environment (primarily practice workflows) preferred. 
• Knowledge of healthcare interoperability technology, including HL7 and FHIR preferred.

Travel:

• This role may require travel up to 10% of the time.

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