Job details
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Customer Architect
Reltio is seeking a Customer Architect to foster strong relationships with customers and maximize their experience using Reltio’s data management and unification capabilities. This role demands a blend of technical expertise and customer advocacy.
Skills
- Technical support expertise
- SaaS customer-facing experience
- Public Cloud services understanding
- Experience with REST APIs and MDM solutions
- Strong communication and problem-solving skills
Responsibilities
- Serve as the technical expert on Reltio platform capabilities for customers.
- Ensure a seamless onboarding experience for long-term customer satisfaction.
- Coordinate resources and drive timely resolution of customer issues.
- Deliver workshops and advisory services to enhance customer’s technical understanding.
- Manage customer portfolio of tickets, resolutions, and enhancement requests.
Education
- Bachelor’s degree in computer science or similar field
Benefits
- Flexible work arrangements
- Career development opportunities
- Comprehensive health benefits
To read the complete job description, please click on the ‘Apply’ button
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By
Reltio
We help businesses accelerate the value of data, so they can maximize impact every day.
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BADGES 
CULTURE VALUES
Inclusive & Diverse
Customer-Centric
Feedback Forward
Collaboration over Competition
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$114,000/yr - $211,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
October 26, 2024
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