Reltio provides AI-powered data unification and management capabilities, empowering businesses with unified, trusted data. They are looking for a Customer Engineer to deliver expert technical support to high-value customers, ensuring their satisfaction and product improvement.
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Skills
Expertise in on-premise or cloud MDM solutions
Experience in supporting enterprise SaaS products
Knowledge of AWS/GCP/Azure and their services
Programming skills in Python or Java
Experience with REST APIs and integration tools
Responsibilities
Handle complex technical problems for customers
Resolve customer technical issues through research and troubleshooting
Provide high-quality customer engineering assistance
Participate in meetings with clients to diagnose problems
Monitor tenant-level alerting tools
Author technical documents on common issues and solutions
Education
Bachelor's degree in Computer Science or equivalent field
Benefits
Flexible work arrangements
Equal opportunity workplace
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