Remote Monitoring Engineer

Quest Global is an organization at the forefront of innovation and one of the world’s fastest growing engineering services firms with deep domain knowledge and recognized expertise in the top OEMs across seven industries. We are a twenty-five-year-old company on a journey to becoming a centenary one, driven by aspiration, hunger and humility.

We are looking for humble geniuses, who believe that engineering has the potential to make the impossible, possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers.

As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we’re eager to hear from you.

The achievers and courageous challenge-crushers we seek, have the following characteristics and skills:

Roles & Responsibilities:

• Remote condition monitoring of assets including pumps, control valves, mechanical seals etc.
• Troubleshooting and analysis of any identified issues to identify root cause and suggest potential solutions.
• Acts as primary contact for end customers, actively communicating noted issues and coordinating with them for resolution.
• Perform initial site baselining and setup in coordination with internal and external stakeholders.
• Active coordination with other internal teams as required, including - IoT Engineering team, Sales and Business Development, After Market Services, etc. to ensure excellent end customer experience.

Required Skills (Technical Competency):

• Fair understanding of fluid control equipment including pumps, compressors, vacuum pumps, control valves and mechanical seals.
• Excellent communication skills and ability to act as primary contact for end customers, as well as manage and work with internal departments.

Desired Skills:

• Prior experience in oil & gas, chemicals, water treatment or similar process industries is preferred.
• Certification in Vibration Analysis Cat-1 or above is preferred.
• Knowledge of Spanish or Portuguese language is preferred.