Job details

Senior Operations Client Services Specialist (EOR) - German

Remote is looking for a Senior Client Services Specialist (EOR) fluent in German and English to join their Operations team. The role entails designing and executing the Employer of Record (EOR) experience for Enterprise clients.

Skills

Fluency in German and English
Client service experience for HR SaaS company
Strong stakeholder relationship management skills
Excellent communication and interpersonal skills
Analytical and problem-solving abilities
Resource management and project coordination skills

Responsibilities

Design and launch processes to drive internal efficiencies
Oversee end-to-end project management for service plans
Develop training programs and customer journey maps
Manage deadlines and processes across teams
Interface with cross-functional teams to address Customer Success requirements

Benefits

Work from anywhere
Unlimited personal time off
16 weeks paid parental leave
Mental health support services
Learning and home office budgets

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By Remote

We’re solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly.Our mission is to simplify how companies employ the best talent globally, and help remote organizations do their best work.

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FUNDING

Beyond Series C

DEPARTMENTS

Operations

SENIORITY LEVEL REQUIREMENT

Senior

INDUSTRY

Internet & Web Services

TEAM SIZE