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 Product Assurance Director

Company Description

Renesas is seeking a Product Assurance Director who is a hands-on, technical leader capable of leading product quality improvement initiatives and rapid issue resolution activities for a fast-growing Power Division with more than $500M in annual revenue and a portfolio of power solutions in markets including datacenter, Artificial Intelligence (AI), high-performance networking, and Edge AI client.

This technical leader will partner closely with Renesas’ customer and product quality organization and will be responsible for overseeing definition and execution of corrective and proactive quality improvements across the power product portfolio, leading a cross-functional team including product definition, design, verification, validation, applications, product and test engineering.

To be successful in this role, the technical leader must be capable of leading teams to swiftly identify, contain, and resolve quality issues using structured methodologies with proven root-cause analysis and corrective action techniques. The leader will help champion "design for quality" principles, integrating industry best practices into every stage of the product lifecycle to achieve excellence in consistency and reliability for near zero defect mindset in a cost-effective manner.

Job Description

  • Product Issue Management: Working in partnership with central quality to help resolve product issues and customer escalations using structured processes like 8D, Six Sigma, and Root Cause Analysis. This includes swiftly identifying issues, implementing containment actions, coordinating cross-functional teams, and ensuring effective communication with stakeholders to maintain trust and satisfaction.
  • Quality Improvements: Develop and implement strategies to improve product quality, leveraging data-driven insights and cross-functional collaboration.
  • Problem Solving: Cross-functional leader able to resolve quality issues, coordinating rapid, structured problem-solving across engineering and manufacturing teams.
  • Design for Quality: Integrate industry best practices and customer-specific quality requirements into the design, development, and production processes to ensure products are built with consistency, reliability, and excellence from the outset.
  • Data-Driven Improvements: Analyze and report on quality performance metrics, providing actionable insights through regular reporting on customer returns, identifying trends, root causes, and areas for improvement.
  • Customer Relations: In partnership with Renesas customer quality, help foster and maintain strong relationships with customer QA teams, serving as a product team liaison to lead communication, ensuring alignment and timely support.
  • Training: Identify and drive training on structured problem-solving methodologies for organizational abilities in root cause analysis, corrective actions, and preventive measures.

Qualifications

  • Education: Bachelor’s degree in electrical engineering or a related field. 

  • Industry Experience: 10-15+ years of experience in the semiconductor industry. 

  • Communication: Excellent communication, organizational, and people skills, with a proven ability to lead cross-functional teams. 

  • New Product Development: End-to-end familiarity with new product development flow for semiconductors, from product specifications to qualification reports and datasheets. 

  • Design and Test for Reliability (DfR): Experience in implementing Design for Reliability (DfR) principles to ensure products meet reliability standards throughout their lifecycle. This includes integrating reliability considerations into the design phase, conducting rigorous testing to validate product performance, and applying reliability engineering techniques to identify and mitigate potential failure modes. 

  • Circuit Design Principles: Strong understanding of electrical circuit design principles and practices, with the ability to review and interpret circuit designs to identify and address potential quality issues. 

  • Semiconductor Manufacturing: In-depth knowledge of semiconductor manufacturing processes, including wafer fabrication, dicing, post-processing, wire-bonding, handling, and packaging, with the ability to understand and address physical defects and quality issues at each stage. 

  • Data-Driven Leadership: Strong capabilities with statistical analysis, structured problem-solving methodologies, and making data-driven decisions, as well as understanding how statistical process control (SPC) is used to monitor and control manufacturing processes to ensure consistent product quality. 

  • Quality Standards: Familiarity with commercial and automotive quality standards, including ISO 9001, ISO/IATF 16949, AEC-Q100, and AEC-Q200. Ability to apply these standards to ensure compliance and drive continuous improvement in product quality and reliability. 

  • Failure Analysis: Familiarity with failure analysis techniques to diagnose and resolve design and manufacturing-related quality issues. 

Additional Information

Renesas is an embedded semiconductor solution provider driven by its Purpose ‘To Make Our Lives Easier.’ As the industry’s leading expert in embedded processing with unmatched quality and system-level know-how, we have evolved to provide scalable and comprehensive semiconductor solutions for automotive, industrial, infrastructure, and IoT industries based on the broadest product portfolio, including High Performance Computing, Embedded Processing, Analog & Connectivity, and Power.
 
With a diverse team of over 22,000 professionals in more than 30 countries, we continue to expand our boundaries to offer enhanced user experiences through digitalization and usher into a new era of innovation. We design and develop sustainable, power-efficient solutions today that help people and communities thrive tomorrow, ‘To Make Our Lives Easier.’     
 
At Renesas, you can: 

  • Launch and advance your career in technical and business roles across four Product Groups and various corporate functions. You will have the opportunities to explore our hardware and software capabilities and try new things.  
  • Make a real impact by developing innovative products and solutions to meet our global customers' evolving needs and help make people’s lives easier, safe and secure. 
  • Maximize your performance and wellbeing in our flexible and inclusive work environment. Our people-first culture and global support system, including the remote work option and Employee Resource Groups, will help you excel from the first day.    

Are you ready to own your success and make your mark?  

Join Renesas. Shape Your Future with Us.  

Renesas Electronics is an equal opportunity and affirmative action employer, committed to celebrating diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by federal, state or local law. For more information, please read our Diversity & Inclusion Statement.

Renesas Electronics deals with dual-use technology that is subject to U.S. export controls regulations. Under these regulations it may be necessary for Renesas to obtain U.S. government export license prior to release of technology to certain persons. The decision whether or not to file or pursue an export license application is at the sole discretion of Renesas.

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What You Should Know About  Product Assurance Director, Renesas Electronics

Renesas is on the lookout for a dynamic Product Assurance Director to join our Austin, Texas team. This role is perfect for a hands-on technical leader who thrives on improving product quality and resolving issues swiftly. In the fast-growing Power Division, generating over $500M annually, the Product Assurance Director will oversee quality enhancement initiatives and lead cross-functional teams through design, validation, and engineering. We want someone who can effectively partner with our customer quality organization to implement best practices in every step of the product lifecycle and achieve our goal of near-zero defects in a cost-efficient manner. From managing product issues using structured processes like 8D and Six Sigma to developing data-driven strategies for ongoing quality improvements, your impact will be significant. You will also play a vital role in fostering relationships with our customer QA teams, ensuring we are aligned and responsive. If you have over a decade of experience in the semiconductor industry, a strong understanding of electrical circuit design, and a passion for ensuring product reliability, we welcome your expertise to help us make our lives easier. Are you ready to step into this leadership role at Renesas and truly make a difference?

Frequently Asked Questions (FAQs) for  Product Assurance Director Role at Renesas Electronics
What are the primary responsibilities of the Product Assurance Director at Renesas?

The primary responsibilities of the Product Assurance Director at Renesas include managing product issue resolutions, implementing quality improvements, and leading cross-functional teams in a structured problem-solving approach. This role also entails analyzing quality performance metrics, developing strategies for product reliability, and maintaining strong customer relationships to align efforts effectively.

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What qualifications are required for the Product Assurance Director position at Renesas?

To apply for the Product Assurance Director position at Renesas, candidates should have a Bachelor’s degree in electrical engineering or a related field and 10-15 years of experience in the semiconductor industry. Strong communication skills, familiarity with new product development, and knowledge of Design for Reliability (DfR) are essential to ensuring product excellence.

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How does Renesas ensure quality throughout the product lifecycle in this role?

Renesas ensures quality throughout the product lifecycle by integrating industry best practices and customer-specific requirements into every phase of product design, development, and production. The Product Assurance Director champions 'design for quality' principles, employing structured methodologies for root-cause analysis and corrective actions to promote consistency and reliability.

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What experience is beneficial for the Product Assurance Director role at Renesas?

Beneficial experiences for the Product Assurance Director role at Renesas include a strong background in semiconductor manufacturing processes, electrical circuit design principles, and expertise in statistical analysis and structured problem-solving methodologies. Familiarity with quality standards like ISO 9001 and AEC-Q100 can significantly contribute to success in this position.

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What opportunities for growth does Renesas offer to the Product Assurance Director?

Renesas offers significant growth opportunities for the Product Assurance Director by providing access to various technical and business roles within the organization. Employees can explore possibilities across different product groups and corporate functions, driving innovation and making a meaningful impact on the company and its customers.

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Common Interview Questions for  Product Assurance Director
Can you explain your experience with managing product quality issues?

When discussing my experience with managing product quality issues, I would focus on specific methodologies I've employed, such as 8D and Six Sigma. I would ensure to provide examples of past situations where I successfully led a team in identifying, containing, and resolving quality issues, highlighting the outcomes and lessons learned.

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How do you implement design for reliability principles in your projects?

I implement design for reliability principles by collaborating closely with design teams from the outset of product development. This includes ensuring that reliability concerns are considered in specifications and conducting thorough testing to validate performance. Sharing case studies where my interventions led to enhanced product reliability can strengthen my response.

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How do you foster cross-functional collaboration in quality improvement efforts?

To foster cross-functional collaboration in quality improvement efforts, I believe in open communication and regular updates among teams. I often facilitate workshops and meetings aimed at aligning goals and sharing insights. I would provide an example of a successful project where collaboration led to significant improvements.

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What metrics do you track to ensure continuous product quality?

I track metrics such as customer return rates, defect densities, and yield rates as key indicators of product quality. I also emphasize the importance of analyzing these metrics for trends to identify areas for proactive improvements, illustrating this by citing specific past experiences where such analysis led to tangible quality enhancements.

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Describe a challenging quality issue you've faced and how you resolved it.

I would share a detailed story about a challenging quality issue where I played a critical role in resolution. By outlining the initial problem, the structured approach I implemented, including root-cause analysis, and the eventual resolution, I would provide a clear picture of my problem-solving skills in action.

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How do you ensure compliance with quality standards like ISO 9001?

I ensure compliance with quality standards like ISO 9001 by integrating these standards into our everyday processes and conducting regular audits. Training team members on the importance of these standards and their roles in compliance is essential, and I would share examples of how I’ve successfully implemented such practices in my previous roles.

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What role does data play in your quality assurance strategy?

Data plays a crucial role in my quality assurance strategy as it aids in making informed decisions and driving improvements. I would discuss how I analyze quality performance data to uncover trends and inform strategies and the tools I use to facilitate this analysis, emphasizing my commitment to data-driven leadership.

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How do you handle stakeholder communication during a quality crisis?

In handling stakeholder communication during a quality crisis, I prioritize transparency and timely updates. I ensure to clearly articulate the issue at hand, the steps being taken, and anticipated outcomes. I would support this by sharing a relevant experience demonstrating my effective communication during a similar situation.

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What strategies do you employ to train teams on problem-solving methodologies?

I employ a mixture of workshops, hands-on training sessions, and mentorship to train teams on problem-solving methodologies. I would share my experience of developing training programs tailored to team needs and highlight the positive outcomes and increased problem-solving capabilities that resulted from such training.

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How do you balance quality improvements with cost-effectiveness?

Balancing quality improvements with cost-effectiveness requires a strategic approach. I emphasize using data to identify high-impact areas for quality improvements that offer the best ROI. I would discuss how I have previously led initiatives that achieved significant quality gains without excessive cost increases, demonstrating my ability to achieve this balance.

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Renesas Electronics Corporation delivers trusted embedded design innovation with complete semiconductor solutions. Renesas provides quality and comprehensive solutions for a broad range of Automotive, Industrial, Home Electronics (HE), Office Auto...

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DATE POSTED
April 15, 2025

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