Quality assurance specialist

BECOME A QUALITY ASSURANCE SPECIALIST TODAY! A GREAT BENEFITS PLAN Health insurance 50% paid for by the employerOpportunity to enroll in dentalVision, long term disability, short term disability & life insurance 100% employer paid12 days of PTO in the 1st year paid holidays! GREAT OPPORTUNITY FOR GROWTH We promote from withinPerformance is reviewed on an annual basisWe service all of Central North Carolina, as well as areas surrounding Wilmington & Myrtle BeachCurrent office locations include Greensboro, Garner and WilmingtonWHAT YOU’LL BE DOING THE ROLE The responsibilities of the Job Site Visitor are, in part, to ensure our installation teams are providing our customers with the highest level of customer service.Visit in progress installations within assigned territory on a daily basisVisiting jobs at varying times to see crews during each part of process (i.e. beginning, middle, end)Converse with customers to ensure they are happy with their experienceCoach as needed installers and / or report back to the Job Site Visitor Supervisor for areas of opportunity for install teamsEnsure Lead Safe Work Practices are properly followed (when applicable)Work in conjunction with customer care manager to ensure highest level of satisfaction for our customers.Fill out required documentation of visits for each installation visited.Assist with Permit inspections and issues as needed.SKILLS : 5 years of Window and Door Installation Experience10-12 years of General Carpentry ExperienceExcellent Customer Service SkillsGreat Communication Skills- Written and Verbal Detail OrientedUnderstanding of Construction Site OperationsUnderstanding of Safe Work PracticesMetal break experience and finishing skills THE RENEWAL BY ANDERSEN Renewal by Andersen is the full-service window-replacement division of 115-year-old Andersen Corporation, the owner of the most trusted family of window brands in America.RbA was founded with a mission to redefine the industry and to offer a different and better window-replacement experience.Renewal by Andersen has seven company-owned locations, and over 100 independently owned affiliates across the United States.Job Type : Full-time Required to work Monday thru Friday - 8 : 00am-5 : 00pm (could include occasional Saturdays) Pay : $22.00 per hour Must be willing to submit to a drug screen and background checkLast updated : 2024-07-04