Job details

Rep-Call Center-ENT

Why Mayo Clinic

Mayo Clinic has been ranked the #1 hospital in the nation by U.S. News & World Report, as well as #1 in more specialties than any other care provider. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.

Responsibilities

Efficiently and effectively manages a heavy volume of incoming telephone calls. Sorts and directs the calls to the appropriate individuals. Serves as informational representative of clinical departments/divisions. Performs other duties and tasks as assigned.

Qualifications

High school education or GED equivalent.
Outstanding communication and interpersonal skills.
Superior problem solving and organizational skills.
Ability to prioritize and maintain productivity in a fast-paced environment.
Customer service experience preferred.
Windows/Word proficiency preferred.

Exemption Status

Nonexempt

Compensation Detail

$18.14 - $24.67 / hour

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Monday - Friday 8:00 AM - 5:00PM

Weekend Schedule

N/A

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Affirmative Action and Equal Opportunity Employer

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Recruiter

Lauren Hunter

Department Title

Otorhinolaryngology

Mayo Clinic Glassdoor Company Review

3.9

Mayo Clinic DE&I Review

No rating

CEO of Mayo Clinic

Dr. Gianrico Farrugia

Approve of CEO

By Mayo Clinic

The Mayo Clinic is a world-renowned medical research group and healthcare organization known for its comprehensive clinical practice, education, and research, offering expert care across all medical disciplines to patients globally.

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