Repair Technician

CPR Cell Phone Repair has an incredible working environment, a world-class team that loves solving tough challenges, and a vision to change the world one device at a time. Our Technicians are problem solvers who specialize in a wide variety of electronic device repairs, including cell phones, computers, laptops, game consoles, cameras, and much more.

We are looking for candidates with good people skills, customer service experience, and a knack for technology! Sales experience is a plus. Candidates must be willing to learn electronic repairs.

Responsibilities

• Engage with and assess customer device needs to deliver outstanding service
• Resolve customer issues relating to equipment problems by repairing phones, tablets, and other consumer electronics
• Stay up to speed on newly released and upcoming technology in the industry

Qualifications

• High School diploma or equivalent
• Face-to-face customer service experience
• Experience with product service support or troubleshooting electronics
• Knowledge of mobile devices, operating systems, laptops, gaming systems, and other electronic devices
• Strong oral and written communication skills
• Strong teamwork and collaboration skills
• Basic knowledge of Microsoft Office or Google equivalent
• Ability to work flexible hours, including evenings, weekends, and holidays
• Sales experience is a big plus
• Any wireless device repair certifications are a plus (i.e., Apple Certified Technicians, CTIA WISE Certifications)

How We're Different

• We strive to create solutions where there weren’t any before and will continue to lead the wireless repair industry as the experts in fast, efficient repairs.
• Paid training, including Apple and WISE certification
• Technician and sales bonuses
• Flexible schedules
• Employee Discounts
• The best of both worlds—we offer both OEM and aftermarket solutions

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift
• Holidays
• Weekend availability

Supplemental pay types:

• Bonus pay
• Tips

Ability to commute/relocate:

• Virginia Beach, VA 23452: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Electronics repair: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: One location