Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.
POSITION SUMMARY:
Under the direction of a Reservations Supervisor, handles in-bound sales and service telephone calls from Travel Partners and/or direct guests. This role requires them to provide assistance to our customers shopping for pricing and availability as well as those servicing existing reservations. The Reservations Agent is expected to respond to customer inquiries or direct these to the appropriate resource. They are required to comply with established protocols, procedures and quality assurance standards. Team members must have the ability to conform to a pre-determined schedule including daily shifts, breaks, and lunches. Schedules may change as required by the business.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions.
Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon.
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.
Our vision is to empower and enable our employees,to deliver the best vacation experience to our guests,thereby generating superior returns to our stakeholdersand enhancing the wellbeing of our communities.
19 jobsSubscribe to Rise newsletter