Research Technician - Telephone Interviewer

Research Technician - Telephone Interviewer

Wayne State University is searching for an experienced Research Technician - Telephone Interviewer at its Detroit campus location.

Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society.

Essential functions (job duties):

Establish contact with potential respondents and conduct interviews via telephone and computer.

Data entry and organization of responses.

Other related duties as required.

Qualifications:

Experience conducting telephone interviews, preferably with residential households.

Equipment requirement - you must have high-speed Internet access, your own phone, and a computer with Windows 10.

Good computer skills; able to use a Windows-based system.

Excellent verbal communication skills and enunciation; phone personality; excellent phone etiquette required.

Ability to follow all standard operating and project-related procedures. Ability to pay attention to detail.

Must be able to focus on relevant tasks (consistent calling, accurately assign codes to call records, etc.).

Bilingual Arabic and Spanish speakers are welcome, but must be proficient in English.

Must be available to work minimum hour requirements, with evenings and weekends as needed.

School/College/Division:

H32 - Provost & VP Academic Affairs

Primary department:

H6614 - Center Urban Studies

Employment type:

• Temporary Employee
• Job type: Fractional Time
• Job category: Research

Funding/salary information:

• Compensation type: Hourly Wage
• Hourly rate:
• Salary minimum: $13.00/hr
• Salary hire maximum: $15.00/hr

Working conditions:

Flexible part-time hours: For non-WSU students, work a minimum of 20 hours per week with a possibility of up to 40 hours per week; 15 hours minimum for WSU students. Evening and weekend shifts are available (one Saturday or Sunday shift is required). "Work will be in-person, though partial remote work may be considered following demonstrated excellent performance." “Wayne State University requires all students, faculty and staff to be fully vaccinated against COVID-19 with limited exceptions. Learn more at: https://wayne.edu/coronavirus Wayne State University is a premier, public, urban research university located in the heart of Detroit where students from all backgrounds are offered a rich, high quality education. Our deep rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities preparing students for success in a diverse, global society. WSU encourages applications from women, people of color, and other underrepresented people. Wayne State is an affirmative action/equal opportunity employer.”

Job openings:

• Number of openings: 20
• Reposted position: No
• Reposted reason: None (New Requisition)
• Prior posting/requisition number: req852

Background check requirements:

University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting work. If you are offered employment, the university will inform you if a background check is required.

Equal employment opportunity statement:

Wayne State University provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. The university encourages applications from women, people of color and other underrepresented people. Wayne State is an affirmative action/equal opportunity employer.