Business Analyst, Financial Operations

As a Business Analyst in Financial Operations at Reserv, your primary responsibilities include ensuring the accuracy of loss fund payments, reconciling financial records with claims data, managing audits, and collaborating with various teams to improve payment processes. You'll serve as a key player in streamlining operations and driving compliance, ensuring that both internal needs and customer trust are maintained.

To be considered for the Business Analyst, Financial Operations position at Reserv, candidates should have at least 3 years of experience managing loss funds, preferably within a TPA context. A strong analytical mindset, familiarity with GAAP accounting practices, and exceptional project management skills are essential. Proficiency in Excel, Tableau, and other reporting tools is also required, along with excellent communication abilities.

Reserv offers comprehensive support to its Business Analyst, Financial Operations through access to advanced tools like Microsoft 365 Suite and financial reporting applications. The company fosters a collaborative environment, enabling you to work closely with teams across the organization, ensuring you have the resources to succeed while maintaining a flexible working environment.

As a remote Business Analyst in Financial Operations at Reserv, you can expect a dynamic and flexible work environment. While you’ll be independently tackling your responsibilities, you'll also benefit from the support of a collaborative team culture that encourages sharing ideas and solutions, adapting quickly to changes, and driving creative initiatives to enhance operational efficiency.

At Reserv, Business Analysts in Financial Operations have ample opportunities for professional growth. With a commitment to innovation and continuous improvement, you’ll be encouraged to take on new responsibilities, gain exposure to different areas of the company, and participate in training programs that keep you at the forefront of developments in insurtech and financial operations.

In answering this question, highlight your previous roles and responsibilities related to loss fund management. Explain the specific processes you've implemented for reconciliation and accuracy, discussing any challenges you've overcome and how you've ensured compliance with regulations.

You can answer this question by outlining a systematic approach you take which may include regular audits, cross-referencing data with claims, and employing analytical tools to flag discrepancies. Mention the importance of attention to detail and your experience with compliance standards.

Discuss the specific tools you've used, such as Excel, Tableau, or database management systems. Emphasize how you leverage these tools to analyze data and improve operational efficiency, and provide examples of reports or visuals you've created.

Share a step-by-step approach to resolving discrepancies, showcasing your problem-solving skills. Mention how you communicate with team members or stakeholders to gather necessary data and the methods you employ to rectify issues independently.

Provide a specific example where your project management skills were essential. Highlight the objectives, the steps you took to keep the project on track, how you involved stakeholders, and what the outcomes were, focusing on your contributions.

Discuss your time management skills and strategic prioritization techniques, such as assessing project timelines, understanding urgency and impact, and using tools to track your tasks. Give a practical example from your past experience.

Explain your communication strategies, emphasizing clarity and relatability. Share experiences where you successfully simplified technical jargon into understandable terms, perhaps by using analogies or visual aids.

Discuss proactive measures like continuous education, staying updated with industry news, attending workshops, or participating in professional groups. Emphasize your commitment to compliance and mitigating risks.

Reflect on what keeps you passionate about financial operations, whether it’s a love for problem-solving, making processes more efficient, or the dynamic nature of insurtech. Relate your answer to a real-life example.

Express your enthusiasm for Reserv’s mission and its innovative approach to insurtech. Align your skills and values with the company’s goals, demonstrating your desire to contribute meaningfully to its growth and success.