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Senior Manager - Product Marketing (Enterprise SaaS Products)

We began a movement when we started Resilinc in 2010 with our belief in the power of supply chain to be a force for good, to improve the lives of people and our communities. Our vision is for the world to have a place where suppliers and customers can collaborate securely with transparency and trust as the foundation. Today Resilinc’s flagship supply chain visibility, mapping and AI powered monitoring and predictive analytics platform is widely considered the Gold Standard for resilience.  

   

We wake up every day with the power of our important Mission driving our every action. Join our passionate, highly motivated and VIRTUAL global team that is energized and working hard to positively impact the world. 


 As the Senior Manager  - Product Marketing, you will be responsible for building the product marketing expertise for a growing SaaS company. You have demonstrated expertise in all areas of product marketing – product positioning, messaging, customer & competitive intelligence, and enablement- and are excited to demonstrate the fundamental value product marketing has on a company achieving its strategic objectives. You love to live at the intersection of product, marketing and sales and thrive in an agile environment. You have demonstrated the ability to drive cross-functional alignment, executive presence and strong business acumen.   


What You Will Do
  • Market Analysis: Conduct market research, competitive analysis, and customer segmentation to identify market opportunities, trends, and insights, informing product positioning, messaging, and pricing strategies. 
  • Messaging and Positioning: Develop compelling value propositions, messaging frameworks, and positioning strategies that effectively differentiate our products in the market and resonate with target audiences and differentiate from competitors.  
  • Customer Insights: Gather and analyze customer feedback, market data, and performance metrics to continuously refine and optimize product marketing strategies, campaigns, and initiatives. 
  • Sales Enablement: Collaborate with sales leadership to develop and deliver sales enablement programs, tools, and training materials that equip the sales team with the knowledge and resources needed to effectively sell our products. 
  • Go-to-Market Strategy: Lead the development and execution of go-to-market plans for new product launches and feature releases, collaborating closely with cross-functional teams including product management, sales, client success, and marketing. Support growth marketing to develop and execute campaigns to drive new client acquisition and customer lifecycle marketing. 
  • Product Strategy: Leveraging marketing and customer intelligence provide input to the product management roadmap to support product adoption, revenue growth, and market penetration.  
  • Content Strategy: In partnership with communications and growth marketing, drive the development of high-impact marketing collateral, sales enablement materials, and content assets (e.g., whitepapers, case studies, product videos) that support the buyer's journey and drive customer engagement and conversion. 
  • Performance measurement: Measure and report on the effectiveness and impact of product marketing initiatives and campaigns, Developing KPIs and leading indicators to adjust accordingly. 
  • Product Reports: Lead the development of special reports to engage executives as part of the product offering.  


What You Will Bring
  • Bachelor's degree in marketing, business administration, or related field. MBA or advanced degree is a plus.
  • 4+ years of experience in product marketing, product management, or related roles, including 2+ years’ experience in the software industry, with a strong preference for SaaS experience.
  • Proven track record of successfully launching and marketing enterprise software products, driving customer acquisition, and revenue growth.
  • Deep understanding of SaaS business models, market dynamics, and competitive landscape strongly preferred.
  • Experience in supply chain risk management, or adjacent domains, strong preferred.
  • Strong strategic thinking and analytical skills, with the ability to translate market insights into actionable strategies and plans.
  • Outstanding communication, writing, and presentation skills, with the ability to articulate complex concepts and ideas clearly and compellingly.
  • Leadership experience, with a demonstrated ability to build and lead high-performing teams in a fast-paced, entrepreneurial environment.
  • Ability to gather, analyze, and interpret data from various sources such as customer insights, market trends, sales data, and marketing metrics. Comfort working with analytics tools and interpreting data to make informed decisions.
  • Ability to analyze complex data sets and deriving actionable insights, including statistical analysis, forecasting, ROI analysis, and other quantitative techniques to measure the effectiveness of marketing campaigns and drive strategic decisions.


A diverse and inclusive workplace where we learn from each other is an integral part of Resilinc’s culture. We actively welcome people of different backgrounds, experiences, abilities, and perspectives.


EOE Employer - Disability/Veteran/Minority/Female/Sexual Orientation/ Gender Identity


If you are a person with a disability needing assistance with the application process please contact HR@resilinc.com.


Benefits

We offer comprehensive benefits that are specific to each country. Your talent acquisition contact can provide you with a FAQ list for your country. Everyone at Resilinc is eligible for healthcare coverage, participation in the employee stock option program, retirement benefits, paid time off and learning and development opportunities.


Resilinc is well-funded (read more about our recent investment from Vista Equity Partners), profitable, and shows no signs of slowing down. We run lean, work fast, and pivot quickly to accommodate our customers in order to keep supply chains moving.  

  

For more information visit our website:  

Resilinc End-to-End Supply Chain Risk Management Solutions - Resilinc 

 

        

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What You Should Know About Senior Manager - Product Marketing (Enterprise SaaS Products), Resilinc

Jump into the exciting world of Resilinc as our Senior Manager - Product Marketing for Enterprise SaaS Products! Here, you’ll play a crucial role in enhancing our already phenomenal supply chain visibility platform that has become a gold standard in the industry. If you’re passionate about product marketing and have a flair for creating compelling product positioning and messaging, this is the place for you. Your day-to-day will involve conducting in-depth market research and customer segmentation to identify new opportunities while collaborating cross-functionally with teams that will help bring our marketing initiatives to life. We value a culture of teamwork at Resilinc, and it'll be your responsibility to foster strong relationships with sales and product management to create impactful go-to-market strategies for our exciting new product launches. We’re not just looking for a marketer; we need someone who can bring data to life through insights and transform complex concepts into clear, actionable strategies. If you thrive on challenge, have a knack for driving customer engagement, and are ready to influence our company’s strategic objectives, you might just be the perfect fit for our global team. Plus, our commitment to diversity and inclusion ensures that every voice is heard, making this a fantastic place to expand your career while working remotely from anywhere in the United States.

Frequently Asked Questions (FAQs) for Senior Manager - Product Marketing (Enterprise SaaS Products) Role at Resilinc
What responsibilities does the Senior Manager - Product Marketing at Resilinc have?

The Senior Manager - Product Marketing at Resilinc is tasked with conducting market analysis, developing effective messaging and positioning strategies, gathering valuable customer insights, and collaborating with sales leadership to deliver impactful sales enablement materials. You'll also lead go-to-market strategies for new product launches and help optimize product marketing strategies based on performance metrics, making sure our products stand out in a competitive landscape.

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What qualifications do I need to apply for the Senior Manager - Product Marketing role at Resilinc?

To apply for the Senior Manager - Product Marketing position at Resilinc, you should have a bachelor's degree in marketing, business administration, or a related field—an MBA or advanced degree is a plus. Additionally, you’ll need at least 4 years of experience in product marketing, product management, or related roles, with a strong focus on SaaS, and a proven track record in launching enterprise software products.

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How does Resilinc support employee development for the Senior Manager - Product Marketing position?

At Resilinc, we greatly value professional growth and development. As a Senior Manager - Product Marketing, you'll have access to various learning and development opportunities tailored to your career path. We believe in empowering our employees to expand their skill sets and reach their potential in a dynamic, fast-paced environment.

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What kind of projects will the Senior Manager - Product Marketing work on at Resilinc?

As a Senior Manager - Product Marketing at Resilinc, you'll be involved in a range of high-impact projects including the development of go-to-market strategies for new product launches, optimizing marketing campaigns through data-driven insights, and creating sales enablement content that resonates with diverse audiences. You’ll also get to influence product strategy by providing insights from marketing and customer intelligence.

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What is the company culture like at Resilinc?

Resilinc boasts a diverse and inclusive company culture where collaboration and innovation are encouraged. We welcome team members from various backgrounds and experiences, ensuring that everyone’s voice is valued. Our mission-driven approach allows every employee to contribute positively to the world through our impactful work in supply chain resilience.

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Common Interview Questions for Senior Manager - Product Marketing (Enterprise SaaS Products)
Can you describe your experience with product marketing in the SaaS industry?

When answering this question, highlight specific projects you've managed, the strategies you implemented, and how they contributed to product success. Emphasize your understanding of SaaS-specific dynamics, such as subscription models and customer retention.

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How do you approach market analysis and segmentation?

Discuss the methodologies you utilize for market analysis, such as employing surveys, leveraging analytics tools, and conducting competitor analysis. Be prepared to provide examples of how your insights have influenced product positioning or marketing strategies.

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Can you give an example of a successful product launch you've managed?

Outline the steps you took for the launch, from planning to execution. Detail the challenges you faced, the market research performed, and the metrics that indicated a successful outcome. Make sure to spotlight your leadership role in coordinating various teams.

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What metrics do you believe are important to track for product marketing campaigns?

Discuss key performance indicators (KPIs) that align with product marketing goals, such as conversion rates, customer engagement metrics, ROI, and sales growth. Illustrate how you have used these metrics in past roles to drive campaign adjustments and improve outcomes.

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How do you collect and incorporate customer feedback into your marketing strategies?

Elaborate on the techniques you use to gather customer insights, such as surveys and interviews. Discuss how you analyze this feedback to refine messaging, strengthen product features, or enhance user experience, thus demonstrating your customer-centric approach to marketing.

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Describe a time when you faced a challenge in your marketing efforts. How did you overcome it?

Prepare a story that illustrates your problem-solving skills and adaptability. Focus on outlining the challenge, the steps you took to address it, and the final outcome, emphasizing teamwork and collaboration in overcoming the obstacle.

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What techniques do you use for competitive analysis?

Talk about your approach to understanding competitors’ offerings, strategies, and market positioning. Mention tools or sources you utilize, and explain how this analysis has informed your own product marketing strategies.

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How do you ensure effective communication with cross-functional teams?

Discuss the importance of regular updates, collaborative tools, and fostering an open line of communication. Share examples of successful cross-department projects and how you facilitated alignment between marketing, sales, and product management.

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In your opinion, what makes for an effective sales enablement program?

Highlight the elements that contribute to a successful sales enablement program, such as comprehensive training, accessible resources, and continuous feedback from sales teams. Provide examples of programs you've created or improved in the past.

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Why do you want to work at Resilinc, specifically in the Senior Manager - Product Marketing role?

Share your alignment with Resilinc’s mission and values, and express your excitement about the opportunity to use your skills in a role that has significant impact. Discuss how your expertise aligns with Resilinc's goals, ensuring to mention the positive influence of supply chain resilience.

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. ....................................................... Our Purpose To STRENGTHEN the supply chains that power our lives. Our Mission To make global supply chains RESILIENT, SUSTAINABLE, FAIR and SECURE. .......................................

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DATE POSTED
December 14, 2024

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