SVP Product Management - SaaS products

We began a movement when we started Resilinc in 2010 with our belief in the power of supply chain to be a force for good, to improve the lives of people and our communities. Our vision is for the world to have a place where suppliers and customers can collaborate securely with transparency and trust as the foundation. Today Resilinc’s flagship supply chain visibility, mapping and AI powered monitoring and predictive analytics platform is widely considered the Gold Standard for resilience.  

We wake up every day with the power of our important Mission driving our every action. Join our passionate, highly motivated and VIRTUAL global team that is energized and working hard to make a positive impact on the world. 

The SVP, Product Management reports to our Co-Founder and Chief Product Officer. They will be responsible for collaborating on the vision and strategy then lead the product delivery and execution to bring our product strategy to life. In this role, you will oversee global design and product teams, translating our product vision into reality while delivering customer value that aligns with our business goals & objectives. We are seeking a collaborative leader and team builder with a creative mindset, capable of inspiring teams to achieve outstanding results. 

This role has a huge leadership opportunity to make company-wide impact in terms of facilitating insight led decision making, improving customer experiences, and creating monetization opportunities through our product portfolio. 

• Define a clear and compelling product vision aligned with the company’s overall strategy and goals. 
• Understand market, competition, and customer needs. Identify opportunities and drive the development of a comprehensive product strategy and roadmap. 
• Collaborate with the executive leadership team to align product strategies with overall business objectives and contribute to strategic decision-making. 
• Drive innovation by exploring new technologies, emerging trends, and disruptive opportunities that can reshape our market landscape. 
• Define build, buy, or partner strategies. 
• Drive effective product positioning, pricing, and packaging
• Build and mentor a high-performing product organization, fostering a culture of excellence, collaboration, and continuous improvement. 
• Lead the end-to-end product lifecycle management from concept to launch by collaborating closely with cross-functional teams, including Engineering, Marketing, Customer Success, and Sales to bring innovative, scalable and market leading products to life on time, within budget, and with high quality. 
• Guide product development with understanding of user personas and specific product requirements and acceptance criteria. 
• Define and monitor key performance indicators (KPIs) to assess product performance, track user engagement, and measure the success of product initiatives including product profitability.  
• Identify potential risks, challenges, and obstacles related to product development and devise mitigation strategies. 
• Work and behave in alignment to the company's values, in the promotion of an inclusive workplace, and in the achievement of our company vision and key strategies. 

• 15+ years leading product & design organizations; 7+ years for a modern SaaS/Cloud organization. Experience serving complex enterprise customers required.  
• 10+ years people management experience. Excellent leadership and team management skills, with the ability to inspire and motivate global cross-functional teams. 
• Industry-leading expertise in product management and design, within a globally distributed Product organization. Experience leading product roadmap planning and prioritization processes. Uses KPIs and data to inform decision making and evaluate ROI. 
• Proven record of success in a senior leadership role within product management, as a VP or SVP of Product Management. Exceptional collaboration skills, working with key cross functional partners in Engineering and Go-To-Market teams. 
• Strong strategic thinking, business acumen, and the ability to translate insights into actionable product strategies. 
• Exceptional communication and collaboration abilities, including the capability to present complex ideas to both technical and non-technical audiences. 
• Experience in driving product innovation and managing product portfolios through various lifecycle stages in hypergrowth ventures. 
• Experience successfully bringing new products to market. 
• Proven experience in collaborating with the Marketing organization to create compelling product positioning and messaging that resonates with target audiences and effectively communicates the value proposition of our products. 
• Demonstrated success in developing and implementing strategies to grow ASP, improve customer retention, and expand existing accounts. 
• A track record of driving revenue growth and customer satisfaction through effective product management and Customer Success collaboration. 
• Proven record of designing and implementing a product & design methodology, culture, and process that deliver innovation at scale and velocity. 
• Champion user-centered design principles to create intuitive and seamless experiences for our customers. 
• Record of building strong relationships with key customers and using customer insights to drive continuous improvement and customer-centric product development. 
• Deep expertise in enterprise SaaS product delivery and go-to-market strategy. 
• Demonstrated proficiency in market research, competitive analysis and using data and insights to inform product strategy. 
• Deep experience in product-led-growth. 
• Strong offshoring background, experience leading teams in India. 
• Transparent, results driven with low ego to drive results – unafraid to admit your mistakes and course-correct. 
• Bachelor's and/or master’s degree in computer science, engineering, business, or a related field. MBA is a plus. 

We offer comprehensive benefits that are specific to each country. Your talent acquisition contact can provide you with a FAQ list for you region. Everyone at Resilinc is eligible for healthcare coverage, participation in the employee stock option program, retirement benefits, paid time off and learning and development opportunities.

Resilinc is well-funded (read more about our recent investment from Vista Equity Partners), profitable, and shows no signs of slowing down. We run lean, work fast, and pivot quickly to accommodate our customers in order to keep supply chains moving.  

For more information visit our website:  

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