Program Delivery Manager

Resource Innovations is seeking an Program Delivery Manager to join our growing team in New England. The person in this role will lead strategy and decision-making for the Delivery team on all assigned contracts. Having full accountability for program execution, this person will directly manage utility client relationships and work cross-functionally with internal teams to ensure that we continually meet and exceed our clients’ expectations. A proven track record of project management, operational efficiency, and client satisfaction are keys to success. This position will be highly visible within the organization and plays a critical role in our expansion in the Northeast region. 

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Duties and Responsibilities

Program Leadership

• Lead & Manage multiple large-scale programs from conception through execution, ensuring compliance with budget constraints and timelines.
• Monitor & evaluate program performance, proactively identifying areas for improvement and implementing enhancements through Monthly Business Reviews.
• Take a big picture view of strategic objectives across the program ecosystem to ensure we prioritize the most impactful activities.
• Assist with business development initiatives, including but not limited to proposal content review, interview preparation and presentation.

Stakeholder Relationships

• Build and maintain strong relationships with a diverse range of stakeholders, external partners, subcontractors, regulatory bodies, and community organizations.
• Communicate clearly about program initiatives, performance metrics, and tactical updates.
• Collaborate with internal teams to optimize processes, enhance efficiency, and improve the customer experience. 

Project Coordination

• Take initiative to proactively identify potential risks and develop mitigation strategies to address challenges head-on.
• Lead cross-functional cohorts through process improvement initiatives to ensure timely delivery of milestones by managing resources effectively.

Team Development

• Mentor and develop program team members, fostering a culture of intellectual curiosity, safety & accountability, and a healthy drive for productivity and professional growth.

Other duties as assigned.

• BA in Business Administration, Environmental Science, Engineering, or a related field; Master’s degree preferred.
• 5+ years of experience in program management, with a track record of successfully delivering complex projects.
• 5+ years in direct client-facing roles requiring (can be business development, program implementation, or account management setting)
• 2+ years supervisory experience (can include management of direct reports, team goals, group delivery)
• Exceptional communication, negotiation, and interpersonal skills
• Proficiency in project management tools and methodologies (e.g., Agile, PMP)
• Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
• Fastidious attention to detail is a must.

Resource Innovations offers competitive salaries based on candidate's qualifications. Resource Innovations also offers three weeks paid vacation per year, paid holidays, a 401(k) plan with employee matching funds, a discretionary bonus and an overall comprehensive benefits package.

About Resource Innovations

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change.

Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work.

The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.