Account Executive, Mid Market - Roanoke, VA

As an Account Executive, Mid Market at Restaurant365, your primary responsibilities include selling our R365 Accounting and Operations Platform to mid-market restaurant groups, managing the entire sales cycle, and ensuring that new customers are successfully onboarded. You will collaborate closely with the Sales team to identify new opportunities, generate pipelines leading to closed revenue, and maintain long-lasting relationships with clients. Additionally, you'll conduct market research and engage with existing customers to refine your sales strategies and approach.

To qualify for the Account Executive, Mid Market position at Restaurant365, you should possess a Bachelor’s degree, or equivalent experience in a related field. Proven experience in account management or sales, particularly in the software sector, is preferred. Strong communication and presentation skills are critical, along with proficiency in using CRM software like Salesforce. Having a background in accounting or restaurant management will give you a significant edge in understanding the unique needs of our clients.

At Restaurant365, we believe in the continuous growth of our team members. As an Account Executive, Mid Market, you will receive regular training which enhances both your sales skills and industry knowledge. Our culture emphasizes empowerment, providing you with the resources and mentorship necessary for you to achieve your full potential. We also encourage networking within the industry to build lasting relationships which can further your career.

The salary range for the Account Executive, Mid Market position at Restaurant365 is between $220,000 and $250,000 per year. This is competitive within our industry and reflects your skills and experience. We also emphasize equitable pay and transparency in our compensation practices, which allows employees to feel valued and appreciated for their contributions.

Working as an Account Executive, Mid Market at Restaurant365 comes with fantastic benefits, including comprehensive medical coverage fully paid for employees, a 401k plan with matching, equity option grants, unlimited PTO, and wellness initiatives. We strive to create a supportive work environment that promotes overall employee well-being alongside professional success.

When approaching new clients, I start with thorough research to understand their business model and pain points. Then, I tailor my outreach by demonstrating how Restaurant365's solutions fit seamlessly into their operations. I also focus on building rapport and trust, ensuring that I actively listen to their needs and provide valuable insights throughout the sales process.

Handling objections involves active listening and empathizing with the client's concerns. I aim to address objections with factual data highlighting the ROI and long-term benefits of our platform. By reframing their concerns into opportunities for discussion, I can provide additional insights or solutions that effectively counter their objections.

To generate leads in the Mid-Market segment, I would leverage networking, utilize referrals from existing customers, participate in industry events, and engage with social media platforms. Additionally, I would ensure that I stayed informed about industry trends to tailor my outreach effectively and create compelling content that resonates with potential clients.

I am excited about the innovation that Restaurant365 brings to the industry. The opportunity to work with a cutting-edge platform that empowers restaurant owners to streamline their back-office operations is truly appealing. Moreover, I admire Restaurant365's commitment to team development and client success, which align with my personal and professional values.

I prioritize my accounts based on factors such as potential revenue, client engagement levels, and strategic importance. I utilize CRM tools to manage my schedules effectively, ensuring follow-up communications and meetings are timely. Additionally, I set clear daily, weekly, and monthly goals to keep my tasks organized and focus on high-impact activities.

Certainly! In my previous role, I closed a significant deal with a mid-sized restaurant group that was facing challenges with their accounting processes. After conducting a needs analysis, I showcased how our software could streamline their operations. I maintained consistent communication throughout the negotiation process and ultimately secured a multi-year contract that significantly boosted my sales numbers.

Maintaining relationships with existing clients is critical for long-term success. I regularly check in with them to ensure they are satisfied with our service. I also offer value through consistent updates on new features and industry trends, and I celebrate their successes to reinforce our partnership.

Teamwork is vital in a sales environment, as it allows for the sharing of ideas, strategies, and support. Collaboration ensures that we leverage each other’s strengths to meet common goals effectively. I often seek insights from colleagues and share leads to foster a cohesive effort toward achieving company objectives.

To stay informed about developments in the restaurant industry, I regularly read industry publications, follow thought leaders on social media, and participate in relevant webinars and conferences. This helps me understand emerging trends, customer challenges, and competitive landscapes, which I can then leverage during client conversations.

Tools like Salesforce are indispensable for managing the sales process, as they allow for tracking leads, client interactions, and sales forecasts. I also find value in communication tools that facilitate collaboration with my team and resources that provide market insights to inform my strategies.