Retail Sales & Customer Service Specialists - Cranston

REI is committed to becoming a fully inclusive, antiracist, multicultural organization. To fulfill our brand promise of enabling a life well-lived outside for everyone, we are seeking candidates who demonstrate shared values of diversity, equity, inclusion, and antiracism.

You will serve on a team whose job is to help REI, the nation’s largest consumer co-op, engage with all of its audiences. You will contribute to the success of REI by processing transactions, selling memberships and other REI products and services to customers. You will help support our 100% satisfaction guarantee by processing customer returns, and completing other unique customer service functions. You will maintain a working understanding of REI products and services and use this understanding to sell products, services, and memberships to our customers. You help to maintain the store visual standards and help in keeping the floor stocked with merchandise. REI employees pride themselves on living the REI values. Sound interesting? Keep reading to learn more about this position and life at REI.

Do you aspire to experience new things? Do you thrive in the outdoors and want to help others do the same? Bring your passion to REI and help fulfill our mission to educate, inspire and outfit our customers for a lifetime of outdoor experiences and stewardship! Qualities we look for in our Sales Specialists:

REI hires, trains, and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We remain deeply committed to making the Co-op a place where everyone can feel safe and be themselves. Join us.