Revenue Operations, Systems Lead

ABOUT RETOOL Nearly every company in the world runs on custom software: Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support. But most companies don’t have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows.At Retool, we’re on a mission to bring good software to everyone. We’re building a new type of development platform that combines the benefits of traditional software development with a drag-and-drop UI editor and AI, making it dramatically faster to build internal tools. We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on, while creating reusable components that act as a force multiplier for future developers and projects. The result is not just productivity, but good software by default. And that’s a mission worth striving for.Today, our customers span from small startups building their first operational tools to Fortune 500 companies building mission-critical apps for thousands of users across their business. Interested in joining us? Let us know!WHY WE’RE LOOKING FOR YOU:Retool’s GTM teams are growing in size and complexity to support extremely ambitious growth in the coming years. We’re looking for an experienced RevOps team member to join our Systems & Strategy group. Our team is responsible for accelerating Retool’s revenue growth by building the ultimate GTM machine. We help the sales, marketing, success, and support teams track and deliver against operating goals, design and implement key cross-functional initiatives, perform root cause analysis to diagnose challenges, and build then maintain the core GTM systems these teams use to collaborate and succeed every day.WHAT YOU'LL DO:We’ll look to you to bring your experience managing revenue operations at other companies to our team to uplevel the caliber and capacity of our project execution. You’ll become very familiar with all our systems, and operate on projects across all of GTM (not just a specific Marketing/Sales focus) to ensure we are always delivering the most impactful projects back to the business. You’ll support strategies that support both Sales-Led growth as well as Product-Led growth, and be a core part of scoping improvements and monitoring performance.IN THIS ROLE, YOU WILL:• Own a subset of systems within our Retool portfolio, and collaborate on the execution of projects• Be an advisor to the GTM functions on project identification, scoping, and execution to ensure we’re creating the right kind of work for the team• Ensure our GTM systems are of top quality in terms of data and workflow• Be a core reason Retool’s GTM succeeds in becoming a leader in the new way software is builtTHE SKILLSET YOU'LL BRING:• 4-6 years of direct experience working in at least one facet of revenue operations for a B2B SaaS business, preferably with both a product-led and sales-led motion• 6-8 years of total experience including related teams• Expertise in implementing new systems, or refactoring old systems• Expertise in all stages of project management• Ownership mindset with strong attention to detail• Excellent written and verbal communication skills• Highly collaborative style with strong influence skills• For candidates based in the United States, we have three geographic pay zones. For this role, the pay range(s) for this role in each zone is listed below and represents base salary range for non-commissionable roles or on-target earnings (OTE) for commissionable roles.This salary range may be inclusive of several career levels at Retool and will be narrowed during the interview process based on a number of factors such as (but not limited to), scope and responsibilities, the candidate’s experience and qualifications, and location.Additional compensation in the form(s) of equity, and/or commission/bonuses are dependent on the position offered. Retool provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.Tier 1$152,900—$198,700 USDTier 2$130,000—$168,800 USDTier 3$107,000—$139,000 USDRetool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page!Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations.