Mission Support Specialist (Solutions Engineer)

Reveal is a dynamic startup revolutionizing field operations by providing software tools and insights to individuals in remote, disconnected, and extreme environments. Our products include Farsight, a 3D processing and mission planning tool, as well as Identifi which enables secure and rapid identity verification. Reveal is deeply committed to supporting defense, security, and safety missions.  We're growing our team to meet expanding demands and opportunities.

Our team has deep experience in 3D visualization, photogrammetry, applied machine learning, computer vision, and autonomy. We are looking for an Android software engineer to own and drive development of our Android-specific applications. You will be working collaboratively with all teams in Reveal to define and execute the technical roadmap for Farsight, Identifi, and our future products.

This role might be for you if you thrive in a fast-paced,  autonomous working environment. You have proven success in developing technical materials from conceptual ideas and are motivated by growth opportunities.

• Understand customer needs and provide technical solutions
• Articulate the value of products or services to potential customers
• Act as project manager on new customer installations and trainings
• Create novel and refine existing, repeatable workflow guides for our customers and end users
• Own all aspects of customer support and retention including product standards, product delivery, and product engagement
• Identify and proactively address potential client issuesParticipate in technical presentations for customers, partners and prospects
• Collaborate with sales to create a consistent experience with the product and the company
• Communicate product and customer feedback to development team

• 3+ years of experience in a technical sales/account management (or similar) role
• Exposure to a variety of military and commercial UAS
• Independent worker who is able to plan, prioritize, and deliver without close oversight
• Customer-centric mindset and proactive attitude
• Excellent communication skills - including the ability to communicate technical information to non-technical stakeholders
• Previous Customer Sales/Success and/or Technical Customer Sales/Support experience
• Ability to travel 30% for customer trainings and demos; and work remotely

• Exposure to ATAK and GIS data visualization programs
• Experience with geospatial and mapping use cases
• Previous Customer Success and/or Technical Customer Support experience
• Requisite CAA Operator & Flyer ID
• Prior work experience in a military or public safety field
• Experience in a SaaS sales organization with a proven track record of managing and growing client relationships

• Salary + Equity 
• Salary is determined by the applicant's experience, knowledge, skills, abilities, internal equity, and alignment with market data.

• Medical, Dental, Vision coverage
• Parental Leave
• HSA/FSA options401(k) match
• Unlimited Paid Time Off

This position will be open until it is successfully filled. To submit your application, please click the “Apply Now” button and follow the steps as directed.

Proof of identity and eligibility to work in the United States is required for all hires.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Note: This job posting is intended for direct applicants only. We do not accept any unsolicited applications and request no outside recruiters contact us regarding this role.