Customer Success Manager

Skills

• Strong empathy for customers and revenue growth
• Excellent communication and presentation skills
• Ability to influence through persuasion and negotiation
• Financial acumen and analytical mindset
• Success/Account Management Experience
• Background in post-sale and sales

Responsibilities

• Develop trusted relationships with key clients, partners, and colleagues
• Oversee client lifecycle and ensure value realization, renewal, and adoption of Revel services
• Understand client goals and advocate for their needs internally
• Master thorough knowledge of Revel products for successful solutions delivery
• Act as lead point of contact/account owner for assigned clients

Education

• Relevant Bachelor’s degree

Benefits