Revenue Operations Manager

Job Title: Revenue Operations Manager
Department: Business Operations
Job Level: L4/L5
FLSA: Exempt

Job Summary:
Revenue Operations Manager will own and optimize the sales process and tools. By collaborating with the Sales, Marketing and Field Operations teams they will ensure that the company's sales teams have the data, processes, and tools required to operate at their best.

This position will report to the Business Ops & Strategy Manager and will assist in providing sales performance reports and operational insights to the Sales Leadership team to make data-driven decisions.

Key Duties/Responsibilities:

• Manage Salesforce and other sales tools to streamline the sales process and ensure accuracy and consistency in customer and revenue data across the organization.
• Deliver accurate data analytics and insights on our sales pipelines and forecasts to the sales leadership.
• Find opportunities to maximize revenue and improve forecasting accuracy by developing revenue and performance metrics and trending reports.
• Optimize the sales process in collaboration with Sales to ensure seamless customer experiences from the point of inquiry to the point of sale.
• Maintain efficient inventory management, forecasting, and demand planning with Field Operations
• Support Marketing to develop and implement effective lead generation campaigns and initiatives.
• Partner with Finance to develop and manage sales commission plans that align with revenue goals and company objectives.
• Ensure compliance with accounting standards and internal controls in collaboration with Finance.
• Train sales teams on best practices and standard operating procedures related to revenue operations.

Qualifications & Preferred Skills:

• 3+ years experience working with Salesforce and other sales tools.
• Excellent analytical and problem-solving skills, with a proven ability to turn data into insights and action.
• Strong organizational skills, attention to detail, and ability to manage multiple sales pipelines & priorities.
• Strong communication skills with the ability to communicate effectively across different teams.
• Strong leadership skills, with the ability to influence and drive results.
• Experience working with finance and/or accounting teams on financial analysis and forecasting. Financial modeling experience is a plus.

Education/Experience:

• Bachelor's degree in Business Administration, Sales, or related field.
• 5+ years of experience in Sales Operations, Revenue Operations, or related roles.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Prolonged periods of sitting/standing at a desk and working on a computer. The employee routinely is required to type, sit, stand, walk, talk, and hear.
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

About Bear Robotics:

• Bear Robotics was founded in 2017 and we are 250+ motivated Bears who work tirelessly everyday to make our robots a reality. We have developed robotic solutions that autonomously navigate indoor environments for a variety of consumer solutions, like restaurants, senior living facilities, hotels & casinos just to name a few. Working for a dynamic start-up gives you a chance for rapid personal development. While building expertise in your field you'll have countless opportunities for growth as we expand our product line and global reach. We're not a big tech company yet, but we're striving every day to be THE global player when it comes to hospitality robotics. In 2022 we raised $81 Million in Series B funding to accelerate growth and expand into new markets in southeast Asia and Europe. If you feel you're ready for an adventure in robotics, we would love to hear from you.

Benefits Summary

• We hire the best, not only will you be surrounded by exceptionally smart and motivated people, but we believe excellent compensation and benefits are an essential part of our company's success.
  • Comprehensive Medical/Dental/Vision Insurance Plans
  • Company-Paid Long-Term and Short-Term Disability
  • Company-Paid Life/AD&D Insurance
  • Health Savings Account/Flexible Spending Account
  • Stock Options
  • Employee Assistance Program (EAP)
  • Wellness Reward Programs
  • Mental Health Benefits
  • Paid Vacation Time
  • Paid Sick Time
  • 401K Plan Employer Match (No Vesting Schedule)
  • Paid Bearental (Parental) Leave (16 weeks)
  • Paid New Bearental (Parental) Transitional Time Off (2 weeks)
  • Annual Paid Holidays (11 days)
  • Annual Paid Family Time-Off (Between Christmas Holiday and New Year)
  • Employee Recognition Bonus Program
  • Peer Recognition Bonus Program
  • Employee Referral Reward Program
  • Patent Reward Program
  • Monthly Mobile Phone Reimbursement
  • Monthly Internet Reimbursement
  • Casual Dress Policy
  • Financial Wellness Education Sessions
  • Free Daily In-Office Lunch
  • Unlimited Office Snacks and Drinks
  • Wellness Room with Massage Chair
  • Day-Friendly Office
  • Flexible Work Schedule
  • Office Parties and Family Events