Lead Cloud Network Engineer

Revinate is one of the largest and most innovative providers of direct revenue-generating solutions in the hospitality industry. Revinate's mission is to deliver hoteliers scalable direct revenue and profits from data-driven solutions that cultivate deeper relationships with guests. Revinate’s Direct Booking Platform helps capture, convert and retain guests with strategies and services that maximize direct booking revenue. This combination maximizes the lifetime value of each guest through personalized and targeted campaigns across the guest journey. Revinate Marketing has won 1st place for Hotel CRM & Email Marketing in the HotelTechAwards five years in a row!

About Revinate

We support full remote work but also maintain offices in Amsterdam, Singapore and Bend Oregon, Revinate seeks to build specialized and easy-to-adopt technology to solve these challenges. Revinate enables hoteliers to transform their guest data into revenue. With Revinate Marketing and Revinate Guest Feedback, hoteliers are empowered to make smarter decisions, resulting in increased direct revenue and guest engagement. Much like the industry we serve, we are a team of hard-working and passionate individuals who love our customers and are committed to surprising and delighting them with every new innovation and disruption.

The company is backed by leading Silicon Valley investors, including Serent Capital, Benchmark Capital, Tenaya Capital, and Sozo Ventures. Headquartered in San Francisco with regional offices in Amsterdam and Singapore, Revinate counts tens of thousands of the world’s leading hotels as customers.

To learn more, please visit www.revinate.com

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

What We Believe

We believe that hoteliers deserve better. The global hotel sector is a booming $500B+ industry, yet hotels are facing many complex challenges, including increased pressure from online travel agencies and intense competition from ever-growing room inventory and the shared economy. That coupled with aging, cumbersome technology is making the job of the hotelier more difficult than ever. At Revinate, we use cutting edge technology to build powerful software for hotels to take back control and drive direct revenue. The simplicity and beautiful UX of our solutions are a breath of fresh air in an industry of old technology.

Role Overview

The Lead Cloud Network Engineer is responsible for the architecture, design, and operational health of Revinate networks.  Revinates network topology consists of cloud and on-prem systems, numerous partner networks, peering, and advance routing configuration.  Key to success is an understanding of business requirements, following emerging and current technologies, implementing solutions that provide exceptional value, and managing solutions through their entire life cycle. Additionally, the Network Engineer will ensure that all infrastructure solutions adhere to industry best practices, are supported by process, always with a security-first stance, and yet are flexible enough to support a nimble organization.

• Own the entire network infrastructure through technical oversight, design and architecture. 
• Troubleshoot, diagnose, and resolve software, hardware, and other network and system problems (this may include working directly with software developers, DevOps, Infrastructure, and on occasion end customers).
• Design and implement effective network solutions to meet business requirements.
• Perform disaster recovery operations and record backups when required.
• Monitor overall network performance to decide if changes need to be made.
• Intra and Inter cloud networking design and support. Identify, analyze, and resolve complex networking issues utilizing advanced technical experience
• Configure network  routing and switching equipment.
• Configure NMS to monitor health and availability of network components
• Provides networking troubleshooting responsibilities
• Work with Security and Compliance teams to ensure standards are met

• Typically requires a minimum of 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or a PhD with 3 years’ experience in Computer Science or Computer Engineering or similar field; or equivalent combination of related education and work experience.
• Expert with one or more commercial cloud offerings (AWS, AZURE, Google Cloud, etc)
• A strong working knowledge of AWS and GCP cloud platforms
• Working knowledge of one or more system management technologies such as Terraform
• Troubleshooting and analytical skills
• Good communication and collaboration skills
• Leadership skills and demonstrable examples of leading projects and/or teams 
• Experience with DevOps practices and CI/CD
• Hands on experience with network devices (routers, switches, load balancers) and an excellent understanding of network routing protocols
• Hands on experience configuring and managing cross-cloud connectivity (strongly prefer experience with AWS Transit Gateway and GCP Network Connectivity Center)
• Capable of implementing and maintaining management tools, both commercial and open source.
• Firewall configuration and management. Advanced understanding of ingress/egress filtering, NAT, PAT, SSL, IPSEC, content inspection, IDS, and IPF. Capable of creating firewall rules based on business need, industry best practices, and PCI guidelines.
• Experience with Cisco Nexus 7000 series switches
• Experience with Palo Alto Network devices (PA 850 series, PAN-PRA-1000-CP, Panorama, PA-VM series) 
• Experience with DataDog and Observium/LibreNMS (in the context of network and network device monitoring)

• Health insurance-employee premium paid 100% by Revinate
• Dental insurance-employee and dependents’ premium paid 100% by Revinate
• Vision insurance-employee and dependents’ premium paid 100% by Revinate
• 401(k) with employer match
• Short & Long Term Disability insurance
• Life insurance
• Paid time off
• Monthly work from home stipend
• Telehealth access
• Employee Assistance Program (EAP)