Sales Associate - Albuquerque

As a Sales Associate at MDC Holdings, Inc./Richmond American Homes, your key responsibilities will include training on company policies, shadowing experienced teammates, developing and nurturing customer relationships, and managing the sales process from start to finish. You will also complete essential paperwork accurately, analyze market data, and maintain flexibility in your work hours to cater to client needs.

To qualify for the Sales Associate position at MDC Holdings, Inc./Richmond American Homes, candidates should possess a high school diploma or GED, with a bachelor’s degree preferred. Previous experience in high-end sales is advantageous, along with strong interpersonal skills. A valid driver's license is required, and while a real estate license is necessary in most states, it is not required in New Mexico.

The training program for Sales Associates at MDC Holdings, Inc./Richmond American Homes is comprehensive and designed to foster success. New hires will undergo a week of sales training at our corporate office in Denver, Colorado, where they will learn essential sales techniques, customer service best practices, and how to complete necessary contract paperwork effectively.

MDC Holdings, Inc./Richmond American Homes offers an attractive benefits package to Sales Associates, including competitive compensation, comprehensive health benefits (medical, dental, vision), retirement plans, and time-off benefits. Unique perks like discounted pet insurance and home purchase discounts further add to the appealing work environment.

Successful Sales Associates at MDC Holdings, Inc./Richmond American Homes possess qualities such as strong communication skills, the ability to develop relationships, and a proactive approach to closing sales. A team-oriented mentality and adaptability are also key to succeeding in this fast-paced environment and delivering exceptional service to homebuyers.

In answering this question, showcase your ability to organize tasks based on urgency and importance. Explain how you assess lead quality, maintain customer relationships, and deliver top-notch service to enhance the sales process.

Describe techniques you use, such as active listening, personalized follow-ups, and making genuine connections to understand client needs. Highlight past experiences where your relationship-building skills resulted in successful sales.

Discuss your familiarity with paperwork associated with sales processes, emphasizing your attention to detail and accuracy. Mention specific tools or software you have used that contributed to timely and organized documentation.

Share your techniques for addressing objections, like active listening and empathizing with the customer's concerns before providing tailored solutions. You can give an example of a past situation that demonstrates your approach.

In your response, articulate specific motivational factors such as achieving sales targets, building customer relationships, and fostering a positive team environment. Share personal experiences that align with these motivations.

Provide a detailed answer referencing a specific sale, the challenges faced, and the steps you took to close the deal. Emphasize your tenacity, strategy, and ability to engage positively with clients.

Demonstrating your knowledge about MDC Holdings, Inc./Richmond American Homes shows your commitment and enthusiasm for the role. Discuss the company’s history, values, and market reputation, and mention how you align with their mission.

Explain the tools and methods you utilize, such as calendars, task lists, or specific software for tracking leads and follow-ups. Offer examples of how you’ve effectively managed your workload in past roles.

Highlight the importance of teamwork in your sales experience, discussing how collaboration leads to better customer outcomes, support, and shared successes. Include specific examples where teamwork played a critical role.

Discuss your commitment to professional growth by participating in training, seeking feedback, and staying updated on industry trends. Share a recent method you've discovered that has positively impacted your sales approach.