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Technology Sales Consultant II

Technology Sales Consultant II

 

Position Profile

The role of the Technology Sales Consultant II (TSC) is pivotal in driving significant revenue growth and enhancing the company's market presence. By working closely with large and mid-size growth dealers, the TSC is responsible for maintaining and expanding gross revenue sales of $12M-$15M annually in most cases. This role is crucial in maximizing Return on Sales through the strategic utilization of Ricoh hardware, aftermarket products, software, and services. With a strong emphasis on Digital Selling, the TSC influences and impacts Dealer sales managers and sales representatives, fostering mind share and brand loyalty at the transaction level. This is achieved through the implementation of strategies and initiatives established at the Dealer Principal level.

 

Job Duties and Responsibilities

  • Establish and execute growth initiatives and shelf space wins with assigned Dealers.  Creates significant Digital Sales value, impacting Ricoh sales results with mid-size to large dealers ($5M - $24M).
  • Effectively influences mid-sized dealer sales organizations (5 - 30 reps) and build connections with diverse sales forces across multiple dealers or dealer locations.
  • Create and facilitate customized programs, training, and field-based activities to engage both seasoned, established reps and those new to the industry.
  • Engage and bring value to Dealer sales activities, differentiating Ricoh's offerings from other manufacturers.
  • Deploy creative and non-traditional methods to address the ever-changing digital sales business environment.
  • Influence a solutions-oriented approach to differentiate Ricoh Digital Sales portfolio, with primary focus on 5–30-unit takeaways from competitors, while also supporting SLG and major accounts when appropriate.
  • Build strategic relationships and trust with Dealer ownership, sales leadership, and field-based sales representatives.  Lead joint planning processes to develop detailed initiatives around growth, focusing on ZBA and shelf space growth.
  • Act as catalyst to support Ricoh's growth and digital transformation objectives while integrating into the Dealer’s business goals and capabilities.
  • The assignment includes up to 50% travel for onsite interactions to conduct dealer GDP negotiations, joint business planning, sales meetings, and commercial and SLG customer account calls. Work with dealer sales executives from prospect selection and research to proof of concept and closing.
  • Demonstrates, differentiates, and promotes the Ricoh hardware and software solutions portfolio to condition and influence the Dealer salesforce and go-to-market strategies.
  • Monitor Dealer succession plans and participate in acquisition planning, influencing expansion strategies to leverage Ricoh in taking share through competitive acquisition.
  • Point person for Ricoh market team activity, facilitating resources from adjacent Ricoh groups to deliver effective solutions support
  • Achieve territory gross profit growth targets by growing Dealer profitable revenue.
  • Secure aftermarket targets by managing growth and compliance of Ricoh Parts and Supplies purchases.

 

Knowledge, Skills and Abilities

  • Strong selling and presentation skills, with proven knowledge dealing with complex sales including hardware, software, and advanced solutions
  • Ability to give appropriate consultation to dealer principals regarding company management
  • Strong business and financial acumen. 
  • Exceptional analytical, strategic and organizational skills
  • Ability to work in a professional, team-oriented environment leveraging resources as required
  • Highly developed communications skills, both oral and written, with ability to present to high level executives, internal and external customers and diverse audiences.
  • Possess strong ability for self-direction and high degree of initiative. Results oriented
  • Proficient in managing visual communications, CRM, Excel, Power Point 
  • Superior time management skills with ability to effectively maximize customer-facing interaction time
  • Strong listening and problem-solving skills

 

Working Conditions and Physical Demands

  • Must be able to work independently from home office or in team environment when in office location
  • Work with cyclical stress due to frequent goals and deadlines
  • Ability to prioritize responsibilities.  Dealer assignments are diversified and require analytical and strategic thinking to prepare and convey diverse information 
  • Requires regular Dealer/customer site visits, either in person or through use of Ricoh technology, whose locations are throughout Region territory 
  • Frequent travel required – up to 50% when permitted. Visit Dealers once per month
  • Requires moderate dexterity, regular application of basic skills 

Qualifications (Education, Experience, and Certifications):

  • Bachelor's Degree (preferred) or equivalent experience.
  • 5+ years of sales experience preferred.
  • 2+ years in management preferred.

 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job.

 

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Technology Sales Consultant II, Ricoh Careers

Are you ready to take your sales career to the next level? Join Ricoh as a Technology Sales Consultant II in beautiful Irvine, California! In this exciting role, you'll be at the forefront of driving significant revenue growth, working closely with large and mid-size growth dealers to expand annual sales of $12M-$15M. Your mission is to maximize the Return on Sales by strategically utilizing Ricoh products, from hardware to software and aftermarket services. Emphasizing Digital Selling, you'll influence dealer sales teams, helping them foster brand loyalty and create impactful sales initiatives. The ideal candidate will have a knack for establishing growth initiatives, building relationships with dealer ownership and sales leadership, and differentiating Ricoh's offerings in a competitive market. With up to 50% travel involved, you’ll engage directly with dealers to conduct negotiations and sales meetings, ensuring that you’re well-positioned to support their growth objectives. Your analytical and strategic thinking will be key as you collaborate with diverse sales forces and provide training designed for both seasoned professionals and newcomers. If you're a motivated self-starter with exceptional presentation and communication skills, eager to help shape the future of Ricoh's Digital Sales, this is the perfect opportunity for you. Let’s redefine the sales landscape together at Ricoh!

Frequently Asked Questions (FAQs) for Technology Sales Consultant II Role at Ricoh Careers
What are the responsibilities of a Technology Sales Consultant II at Ricoh?

The Technology Sales Consultant II at Ricoh is essential for driving revenue growth, focusing on managing and expanding sales with dealers to achieve annual sales targets of $12M-$15M. This role includes establishing growth initiatives, influencing dealer sales organizations through customized programs, and fostering brand loyalty in a competitive market. Additionally, you'll monitor dealer strategies, conduct joint business planning, and actively engage in on-site interactions to enhance sales metrics, ensuring a solutions-oriented approach to Ricoh's diverse offerings.

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What qualifications are required for the Technology Sales Consultant II position at Ricoh?

To be a successful Technology Sales Consultant II at Ricoh, candidates typically need a Bachelor's Degree or equivalent experience, at least 5 years of sales experience, and ideally 2 years in a management role. Strong selling, presentation, and analytical skills are essential, along with a proven track record of managing complex sales involving hardware and software solutions. A high degree of initiative, exceptional communication abilities, and proficiency in CRM and analytical tools are crucial for success in this role.

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How does the Technology Sales Consultant II at Ricoh influence Dealer sales?

The Technology Sales Consultant II plays a crucial role in influencing Dealer sales by engaging directly with sales managers and representatives, providing them with training and customized sales programs. By fostering relationships and implementing strategic initiatives, the TSC helps dealers differentiate Ricoh's products in the marketplace, creates meaningful sales engagements, and ultimately drives revenue growth through effective consultative selling techniques.

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What is the expected travel for the Technology Sales Consultant II role at Ricoh?

The Technology Sales Consultant II position at Ricoh involves significant travel, with expectations up to 50%. You'll be visiting dealers regularly to conduct negotiations, sales meetings, and foster relationships. This travel ensures you are in tune with dealer needs, enabling you to effectively deploy strategies and receive feedback to optimize sales outcomes.

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What skills contribute to success as a Technology Sales Consultant II at Ricoh?

Success as a Technology Sales Consultant II at Ricoh hinges on strong selling and presentation skills, exceptional analytical and strategic abilities, and the knack for cultivating relationships. Candidates should be adept in time management and problem-solving, have a results-oriented mindset, and demonstrate excellent communication skills. Familiarity with digital sales platforms and CRM tools will further enhance your effectiveness in driving Ricoh's business objectives.

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Common Interview Questions for Technology Sales Consultant II
How do you approach building relationships with Dealer companies?

Building relationships with Dealer companies begins with understanding their business needs and objectives. I focus on establishing trust by being transparent and responsive, regularly engaging in meaningful conversations about their challenges and how Ricoh's offerings can provide solutions. I also ensure ongoing support and communication, fostering a collaborative partnership that promotes mutual growth.

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Can you describe a successful sales strategy you've implemented in the past?

In a previous role, I identified an emerging trend in customer preferences towards digital solutions. By developing targeted training programs for the sales team and providing tailored materials, we significantly increased our market share in that sector. This strategy not only enhanced our sales numbers but also educated the team on value-driven selling, leading to stronger relationships with clients and a more engaged sales force.

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What techniques do you use to influence sales teams at Dealer locations?

I employ a mix of direct engagement and consultative selling techniques. By conducting regular training sessions and workshops, I equip Dealer sales teams with the knowledge to effectively position Ricoh products. I also reinforce the importance of understanding end-customer needs and target their messages accordingly, creating a solutions-focused dialogue that drives sales.

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How do you ensure you meet sales targets consistently?

Meeting sales targets consistently requires setting clear, achievable goals and adopting a disciplined approach to tracking progress. I leverage data analytics to identify trends and forecast sales, adapting my strategies based on performance metrics. Regular communication with my team and accountability checks help keep everyone focused and motivated towards achieving our shared objectives.

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What role does market research play in your sales approach?

Market research is integral to my sales approach. It informs my understanding of competitors, industry trends, and customer preferences, allowing me to adapt our offerings and sales strategies accordingly. Staying updated with market shifts helps in identifying new opportunities and tailoring communication to resonate with target audiences, ultimately enhancing our competitive edge.

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Describe a time when you faced a challenge in a sales role and how you overcame it.

In a past position, I encountered strong competition that threatened our market share. I initiated a comprehensive analysis to understand competitor strengths and weaknesses, and combined that intelligence with feedback from clients to refine our value proposition. By enhancing our customer relationship strategies and offering personalized solutions, we not only retained our clients but also gained new business, ultimately surpassing our sales goals.

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What do you think is the key to successful digital selling?

Successful digital selling hinges on the ability to connect with customers through tailored messaging and meaningful interactions. It’s crucial to leverage data to understand customer behaviors and preferences. Engaging clients with informative content, proactive outreach, and reliable follow-up are all key elements in building trust and facilitating the purchase process in a digital environment.

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How do you stay motivated in a sales environment that is constantly changing?

I stay motivated by embracing change and viewing challenges as opportunities for growth. Continuous learning is vital, so I regularly seek out new sales techniques and insights from industry trends. Engaging with my peers and celebrating small wins along the way also fuels my enthusiasm and helps maintain a positive outlook during tough times.

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How do you manage your time effectively as a Technology Sales Consultant II?

I prioritize tasks based on urgency and impact, creating structured weekly plans that outline key objectives and deadlines. Utilizing CRM tools, I track activities and identify potential bottlenecks early, allowing me to delegate or adjust as required. Regularly reviewing my progress helps in ensuring optimal time management and maximizes my customer-facing engagement opportunities.

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What is your experience with CRM tools, and how do you leverage them in your sales process?

My experience with CRM tools is extensive; I use them to manage customer interactions, track sales activities, and analyze data for insights into customer behavior. Leveraging CRM not only helps me stay organized but also allows me to develop targeted follow-up strategies based on client interactions, ensuring that I respond promptly to their needs and foster long-term relationships.

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DATE POSTED
April 5, 2025

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