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AI Product Marketing Director

*This is a hybrid role requiring 4-days a week in office at our Belmont location*

Say hello to opportunities.

 It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. 

RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

 

This is where you and your skills come in. We’re currently looking for: a Director, AI Product Marketing. This is a key leadership role within the RingCentral Product Marketing team that reports to the VP of Product Marketing.  This position will help drive AI strategy across the entire product portfolio and have significant impact across the organization. You will spearhead the creation of AI-focused go-to-market strategies targeting IT professionals, line of business leaders, and C-suite decision makers.  You will work closely and lead cross-functional teams across Corporate Marketing, Product, and executive leadership.

To succeed in this role you must have experience with:

  • Being a product marketing leader for AI or ML-driven products in a global SaaS business

  • Expertise in AI positioning, messaging, and defining target audiences 

  • Deep understanding of AI SaaS metrics, adoption patterns, and market dynamics

  • Development of AI-focused sales and marketing content across the customer journey; collaboration with corporate teams to execute programs and campaigns

  • Sales enablement for field teams, ecommerce channels, and partners on complex AI solutions

Desired Qualifications:

  • Minimum 7+ years of product marketing experience, preferably with AI/ML technologies

  • Experience launching SaaS or AI products globally 

  • Familiarity with digital marketing, analyst relations, technology events, and technical sales enablement

  • Data-driven mindset focused on adoption metrics and delivering measurable business outcomes

  • Exceptional communication skills with ability to translate complex AI concepts for various audiences and drive results in a matrix environment

Nice To Have:

  • MBA or equivalent experience with focus on AI/ML technologies

  • Previously held Director-level position in Product Marketing at a public company or successful start-up

  • Technical background or experience with conversational AI, natural language processing, or machine learning implementations

What we offer:  

  • Comprehensive medical, dental, vision, disability, life insurance

  • Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits

  • 401K match and ESPP

  • Paid time off and paid sick leave

  • Paid parental and pregnancy leave 

  • Family-forming benefits (IVF, Preservation, Adoption etc.)

  • Emergency backup care (Child/Adult/Pets)

  • Employee Assistance Program (EAP) with counseling sessions available 24/7

  • Free legal services that provide legal advice, document creation and estate planning

  • Employee bonus referral program

  • Student loan refinancing assistance

  • Employee perks and discounts program

RingCentral’s Marketing team uses data, strategy and creativity to share our story with the world—and this is a once-in-a-career chance to help plan, coordinate, implement, and oversee it.  As part of the global leader in the Unified Communications space, you’ll be supported with the resources to produce work that not only moves the needle, but moves markets.  

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.

If you are hired in California, the compensation range for this position is between $150,000 and $200,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.

This role has an application deadline of June 30th. Please apply prior to the deadline to be considered for the role.

Average salary estimate

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What You Should Know About AI Product Marketing Director, RingCentral

Are you ready to take a leap into an exciting career as the AI Product Marketing Director at RingCentral in beautiful Belmont, California? This hybrid role, requiring just four days a week in the office, offers a fantastic opportunity to join a company that's setting the standard in innovative communication solutions. With an impressive $2 billion annual revenue and an enormous market opportunity, your contribution will be pivotal in shaping our AI strategy across the product portfolio. As the AI Product Marketing Director, you’ll spearhead go-to-market strategies geared towards IT professionals, executives, and decision-makers in various organizations. Your expertise in AI positioning and messaging will help you craft impactful content that resonates across all customer touchpoints. You’ll collaborate with cross-functional teams and have the chance to influence key business outcomes within an established leader in Unified Communications. If you have significant product marketing experience in a global SaaS environment and a profound understanding of AI-driven technologies, we want to hear from you! You'll also benefit from our vibrant work culture, a focus on professional development, and comprehensive health benefits. Join us at RingCentral and help redefine the future of communication!

Frequently Asked Questions (FAQs) for AI Product Marketing Director Role at RingCentral
What are the main responsibilities of the AI Product Marketing Director at RingCentral?

As the AI Product Marketing Director at RingCentral, your main responsibilities will include developing and implementing AI-focused go-to-market strategies, collaborating with cross-functional teams, and leading marketing efforts targeted at IT professionals and C-suite decision-makers. You will also handle positioning, messaging, and sales enablement for our AI products, ensuring that they meet the needs of our customers effectively.

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What qualifications do I need to become an AI Product Marketing Director at RingCentral?

To qualify for the AI Product Marketing Director position at RingCentral, candidates should ideally have a minimum of 7 years of product marketing experience, specifically in AI or machine learning technologies. Previous experience in launching SaaS or AI products globally and familiarity with digital marketing practices will be key strengths for candidates. Excellent communication skills and a data-driven mindset are essential.

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How does RingCentral support its employees in the role of AI Product Marketing Director?

RingCentral supports its employees by providing a range of comprehensive benefits, including medical, dental, vision, and various types of leave. Professional development opportunities are also a priority, enabling you to grow your skills as the AI Product Marketing Director. Additionally, our strong workplace culture is recognized across various platforms as a great place to work.

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What type of marketing content will I create as the AI Product Marketing Director at RingCentral?

In the role of AI Product Marketing Director at RingCentral, you will develop a variety of marketing content tailored for different stages of the customer journey. This will include sales enablement materials, blog posts, case studies, and white papers that educate and inform stakeholders on complex AI solutions, showcasing the value our products bring to users.

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What is the compensation range for the AI Product Marketing Director position at RingCentral?

The compensation range for the AI Product Marketing Director role at RingCentral is between $150,000 and $200,000 for full-time employees, alongside variable pay, equity, and a comprehensive benefits package. Salary may vary based on location, skills, and experience, emphasizing our competitive approach to rewarding talent.

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Common Interview Questions for AI Product Marketing Director
Can you describe your experience with AI and ML-driven products?

This is your chance to highlight your specific projects and the impact they had on previous companies. Discuss the technologies you worked with and any challenges you faced—and how you overcame them—showcasing your problem-solving abilities and depth of knowledge in AI and machine learning.

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How would you approach creating a go-to-market strategy for a new AI product?

Begin by outlining your process: conducting market research, defining target audiences, identifying key messaging, and planning out your sales enablement strategies. Use a past experience as an example to illustrate how your methods have led to successful product launches in the past.

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What metrics do you find most important for evaluating the success of AI marketing strategies?

Discuss key performance indicators you prioritize, such as adoption rates, engagement metrics, and return on investment. Explain how these metrics drive your decision-making and adjustments to marketing strategies to enhance performance and achieve business outcomes.

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How do you ensure clear communication of complex AI concepts to various audiences?

Explain your strategies for simplifying complex ideas, such as using real-world analogies, data visuals, and case studies that relate to your audience's experience. Highlight your adaptable communication style and how you tailor your message to different stakeholders.

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Describe a time you worked with cross-functional teams. What was your role?

Share a specific example that showcases your ability to collaborate across different departments. Detail your contributions and how you ensured alignment between marketing, sales, and product teams, ultimately leading to a successful project outcome.

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What unique qualities do you bring to the AI Product Marketing Director position?

This is your moment to shine! Highlight your specific experiences that set you apart, such as a unique combination of technical expertise, creative problem-solving, or a successful track record of launching and marketing AI products that drove business results.

Join Rise to see the full answer
What challenges do you foresee in marketing AI solutions, and how would you address them?

Identify common challenges, such as market misconceptions about AI, and discuss your proactive strategies to combat these hurdles, like education-based marketing or leveraging testimonials and case studies from current users to build trust.

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How do you stay updated on developments in AI and machine learning?

Explain your methods for keeping abreast of industry trends, which might include following thought leaders on social media, attending webinars, reading industry publications, or participating in relevant conferences. Show your enthusiasm for continuous learning.

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What is your experience with digital marketing tools and analytics?

Detail your familiarity with specific tools, such as Google Analytics, CRM systems, or marketing automation platforms, illustrating how you’ve used them to analyze campaign effectiveness and optimize marketing efforts in previous roles.

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What role does storytelling play in your marketing strategies?

Discuss the importance of storytelling in connecting with an audience. Illustrate how narratives can make technical subjects more relatable and compelling, creating a stronger engagement with your messaging.

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We are reimagining the world of communications by breaking down barriers and empowering businesses across the globe to work together. Our rapid growth and journey to global industry leader is largely thanks to our number one asset—our people. That...

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Full-time, hybrid
DATE POSTED
April 8, 2025

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