Property Administrator (12-months)

A Property Administrator at RioCan supports the day-to-day operations of properties by managing administrative tasks such as collecting rents, maintaining tenant files, preparing accounts statements, and assisting the General Manager with budgeting. It's a role that combines attention to detail and strong communication skills to ensure smooth operations and positive tenant relationships.

To apply for the Property Administrator position at RioCan, candidates should have a College Diploma or Certificate in Office Administration and a minimum of 3 years of relevant administrative experience. Strong verbal and written communication skills, proficiency in MS Office, and familiarity with YARDI are also preferred.

Absolutely! RioCan is committed to professional growth and development. As a Property Administrator, you will have access to mentorship programs, continuing education reimbursement, and on-demand learning opportunities. Your career can thrive as you build your skills and seek advancement within the company.

RioCan promotes an excellent work-life balance through flexible work hours and a hybrid work model. Employees enjoy additional perks like RioCan Cares Day, which provides an extra-long weekend, alongside half days before every long weekend in the summer.

RioCan is deeply committed to creating a diverse and inclusive work environment. We respect and value all employees for their unique backgrounds and identities. Our recruitment process welcomes candidates from all walks of life, and we work to accommodate individuals with disabilities throughout their journey with us.

RioCan offers an extensive health and benefits program starting from day one, including health and dental coverage, a healthcare spending account, mental health resources, and an employee family assistance program. Additionally, you will benefit from a comprehensive retirement program and various perks like paid time off and employee discounts.

Proficiency in Microsoft Word, Excel, and Outlook is essential for the Property Administrator role at RioCan. Familiarity with YARDI, an industry-standard property management software used for rent collections and tenant management, is a valuable asset as well.

When answering this question, provide specific examples of your experience with YARDI or similar property management programs. Highlight tasks you've completed, such as rent collection or report generation, and emphasize how your familiarity with the software can contribute to efficiency in the Property Administrator role.

To effectively answer this question, discuss your methods for keeping organized and prioritizing tasks, such as using digital task lists, setting deadlines, or categorizing tasks by urgency. Share examples of how you've successfully balanced multiple responsibilities in previous roles.

Use the STAR method (Situation, Task, Action, Result) to structure your answer. Detail the situation, your specific role in addressing the tenant's concern, the strategies you employed, and the positive outcome that resulted. This showcases your ability to manage conflicts tactfully.

When asked this question, explain your system for keeping tenant records organized and updated, including the use of spreadsheets, databases, and regular audits. Mention any specific software tools you've used in the past to manage this information effectively.

Discuss your ability to remain calm under pressure and how you effectively manage competing priorities. Provide examples of instances when you've met tight deadlines while maintaining accuracy and quality, emphasizing your time management skills.

Focus on the importance of clear and effective communication with tenants, team members, and management. Give examples of how strong communication has helped in past roles, whether resolving issues or fostering a collaborative work environment.

Highlight your understanding of relevant health and safety policies, and detail any experience you've had in implementing or monitoring compliance protocols. Mention your proactive approach to keeping up-to-date with regulations and best practices in property management.

Discuss qualities such as attention to detail, strong organizational skills, effective communication, problem-solving abilities, and a customer-oriented mindset. Give brief examples of how you've demonstrated these traits in your previous roles.

Use the STAR method to describe your role in preparing a budget, the key components you included, how you performed analysis and forecasting, and the positive outcomes of your efforts. Highlight teamwork and collaboration if applicable.

Explain the methods you use to keep your knowledge current, such as attending workshops, following industry publications, or participating in online forums. Mention how this knowledge can benefit RioCan and enhance the services provided to tenants.