Part-Time Revenue Cycle Manager

As the Part-Time Revenue Cycle Manager at Rippl, your key responsibilities will include assisting in daily claim submissions, collaborating with clinical and administrative teams to ensure accurate documentation and coding using CPT/ICD-10 systems, and addressing any billing inquiries from patients or caregivers. You'll also suggest and implement process improvements to enhance billing efficiency and reduce denials, while ensuring compliance with HIPAA and other relevant regulations.

To apply for the Part-Time Revenue Cycle Manager position at Rippl, you should have at least 3 years of experience in healthcare revenue cycle management, ideally in outpatient or telehealth environments. A strong grasp of billing practices related to mental health or dementia care is preferred, along with familiarity with EHR and billing platforms (Athena is strongly preferred). Excellent communication skills, detail-oriented organizational abilities, and a proactive attitude are essential.

The part-time position of Revenue Cycle Manager at Rippl is integral to our mission of revolutionizing mental healthcare for seniors. By efficiently managing billing processes and ensuring compliance, you will help secure the financial health of our organization, enabling us to continue innovating and providing wrap-around mental and behavioral healthcare to seniors and their families.

The pay range for the Part-Time Revenue Cycle Manager role at Rippl is between $27-$35/hour, depending on your experience. This role is structured as a 1099 contractor position, meaning you'll be responsible for your own taxes and benefits. The compensation reflects our commitment to attracting talented professionals who share our mission-driven philosophy.

The working hours for the Part-Time Revenue Cycle Manager at Rippl are flexible, with an expected commitment of approximately 20 hours per week over the duration of the temporary role, which is estimated to last 4-6 weeks. This allows you to balance your work-life schedule while making a significant impact on our revenue cycle operations.

To ensure accurate coding and documentation, I always start by thoroughly reviewing patient records and collaborating closely with healthcare providers to gather all necessary information. I stay updated on coding requirements and guidelines, and I utilize software tools effectively to cross-check entries before final submissions.

In my previous role, I noticed that our claim denial rates were unusually high. I conducted a thorough analysis and identified a recurring issue with documentation errors. By implementing a new checklist for necessary documentation, we reduced denials by 30%, improving overall revenue cycle efficiency.

When addressing billing questions from patients, I approach each interaction with patience and empathy. I listen carefully to their concerns, provide clear explanations of charges, and offer assistance in resolving any issues. My goal is to ensure they feel understood and supported throughout the process.

I keep myself updated on healthcare billing regulations through a combination of resources, including subscriptions to relevant industry newsletters, attending professional development webinars, and participating in local billing organizations. Continuous learning is key to maintaining compliance and optimizing our billing processes.

In my previous experiences, I have utilized several EHR and billing platforms, with a particular emphasis on Athena. I’m also familiar with various claim submission tools and analytics software that help in monitoring billing performance, which enhances the efficiency of revenue cycle operations.

To minimize billing denials, I focus on rigorous training for the billing team, conduct regular audits of submitted claims, and establish clear communication channels with clinical staff to ensure all documentation is accurate and complete. Proactive monitoring of denial trends also allows us to implement timely corrective actions.

CPT codes are used to describe medical, surgical, and diagnostic services, while ICD-10 codes classify diseases and health conditions. Understanding the differences is essential because accurate coding is critical for obtaining reimbursement and ensuring compliance in the revenue cycle management process.

I have extensive experience with telehealth billing, particularly in adapting coding practices to accommodate virtual services. This includes understanding payer requirements specific to telehealth and ensuring that documentation meets both clinical and billing standards for optimal reimbursement.

When faced with a sudden influx of billing queries, I prioritize by categorizing the most urgent requests and empowering my team to assist with less complex inquiries. I also communicate proactively with patients to set expectations and establish a timeline for responses, ensuring everyone feels valued and heard.

Collaboration is essential in my role as a Revenue Cycle Manager. I work closely with clinical teams to ensure proper documentation, coordinate with finance to address claims, and communicate with patients to clarify billing questions. Strong teamwork leads to a smoother billing process and better patient experiences.