Compliance Program Manager Specialist

As a Compliance Program Manager Specialist at Robinhood, your key responsibilities include serving as the primary liaison between the Learning and Development team and internal partners, improving the onboarding experience for new hires through effective compliance training, managing compliance training projects to ensure they meet deadlines and budget requirements, and tracking training completions to adhere to regulatory standards.

To qualify for the Compliance Program Manager Specialist role at Robinhood, candidates should possess FINRA licenses 7, 63, and 24. Additionally, having confirmed experience in Learning and Development with a focus on compliance training is essential, along with a strong background in project management and exceptional communication skills.

At Robinhood, we believe in continuous learning and development. As a Compliance Program Manager Specialist, you'll benefit from our comprehensive wellness wallet, which you can use for personal wellness, learning, and development. We offer a lively office environment where you can expand your skills and collaborate with passionate team members.

Compliance Program Manager Specialists at Robinhood utilize various tools to enhance compliance training, including a Learning Management System (LMS) for course management, scheduling, and reporting, as well as project management software to track the progress of initiatives and ensure efficient communication across teams.

The team culture at Robinhood, particularly for Compliance Program Manager Specialists, is centered around collaboration, growth, and a shared mission to democratize finance. You'll find a supportive environment where diverse backgrounds and ideas are embraced, fostering an atmosphere of inclusivity and innovation.

In your answer, highlight specific experiences where you've developed or implemented compliance training programs. Discuss metrics you used to measure effectiveness and how your efforts led to improved compliance behaviors or outcomes in previous roles.

Discuss your project management approach, emphasizing your ability to assess urgency, impact, and resources. Explain how you balance competing deadlines and ensure that all training initiatives meet their objectives on time.

Talk about specific strategies you've used in the past, such as interactive training modules, mentorship pairings, or feedback loops. Highlight any tools or technologies you consider effective for delivering comprehensive training to ensure seamless onboarding.

Provide a clear example of collaboration with various stakeholders, illustrating how you identified their needs, gathered feedback, and implemented changes. Focus on the outcome and how it positively impacted compliance training.

Discuss your methods for staying informed, such as subscribing to relevant publications, attending industry conferences, or participating in professional organizations. Emphasize the importance of continuous learning in maintaining compliance.

Identify essential metrics such as completion rates, assessment scores, and feedback ratings. Discuss how analyzing these metrics can lead to continuous improvement in training programs.

Narrate a specific situation where you encountered a compliance-related challenge, detailing the steps you took to address it, the collaboration involved, and the successful outcome that followed. This showcases your problem-solving skills.

Emphasize the critical role that communication plays in ensuring all stakeholders are aligned and informed. Discuss techniques you use to ensure clear communication of training initiatives and updates, and how you foster dialogue among team members.

Mention specific instructional design frameworks you are familiar with and how you apply them to create engaging training content. Describe any past projects that highlight your ability to develop effective training materials.

Here, you should express your passion for the mission of Robinhood and relate it to your personal and professional aspirations. Discuss how your skills and experiences align perfectly with the role and why you are enthusiastic about contributing to the company’s vision.