Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Banker I South Boston West Broadway Branch image - Rise Careers
Job details

Banker I South Boston West Broadway Branch

As a Banker at Rockland Trust, you are a key player in the Retail Branch setting, providing exceptional customer service and expert financial guidance to our clients. Each day, you will use your broad range of financial knowledge and communication skills to address customer needs, ensuring that each customer leaves satisfied not only today, but for years to come.

With a positive can-do attitude and a genuine desire to work with customers in a caring and empathetic way, you are responsible for executing the bank’s promises by proactively identifying opportunities to deepen customer relationships, create a positive work environment, and establish meaningful roots in the community. 

The Banker position offers exceptional growth opportunity within the banking industry, and provides a solid foundation for developing your banking and customer service skills. If you are a “people person” looking to make a positive impact on the financial well-being of those in your community, then this is the job for you!

What You’ll Experience:
  • Meaningful relationships: We believe that Each Relationship Matters, and are fully committed to creating a respectful and inclusive environment where everyone is given the chance to succeed.
  • Commitment to community: We believe supporting our communities is essential, and are committed to helping those in need. 
  • Recognition & reward: We believe all colleagues should be recognized for their contributions.
  • Training & development: We believe all colleagues are critical to our future, and we will invest in their success by providing educational experiences and resources to manage and navigate their careers.
  • Comprehensive benefits: Our goal is to offer our colleagues a generous benefits package, and an environment that supports a healthy work-life balance. Our benefits include: competitive compensation with performance incentive awards, Health Insurance, Dental Insurance, Vision and Pet Insurance, 401K retirement plan, Long Term Disability & Life Insurance, Child Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an award winning wellness program and much more.
Who We Are: 

At Rockland Trust, we believe that being a great place to bank starts with being a great place to work. When our colleagues are valued and cared for, they’re empowered to make a difference for our customers and communities. 

As one of The Boston Globe’s “Top Places to Work” for the past fourteen years, we know that finding the right people is just the beginning. Through competitive benefits, enriching development opportunities, and a respectful and collaborative culture, we’ve built a workplace that enhances our colleagues’ lifestyle and inspires them to reach their full potential.

For over 116 years, we have been dedicated to strengthening the neighborhoods we live in and serve. Rockland Trust offers a wide range of banking, investment, and insurance services to help individuals and businesses work toward their financial goals with more than 120 branches located throughout Massachusetts, as well as commercial banking, investment management offices, and residential lending centers across Massachusetts and Rhode Island.

What You’ll Do:
  • Support customer relationship development and transaction processing to assist the bank in meeting its sales and service goals.
  • Accurately and efficiently execute the day-to-day transactional needs of the bank’s client base, including opening and processing all types of accounts (including deposit and loan products), check cashing, balancing cash drawer, performing settlement procedures, and processing withdrawals and deposits for both consumer and business customers within established guidelines and authority.
  • Proactively cross-sell bank products and services to existing and new customers by utilizing the current tools and tracking systems provided.
  • Make qualified referrals to business partners in the areas of investments, mortgage, cash management, etc.
  • Complete the Home Equity application process with customers, communicate and follow up on application requirements and complete the closing process.
  • Achieve individual and team sales and service goals; actively participate in sales promotions.
  • Use a needs-based consultative approach to recommend products or services that will enhance and complement the customer’s relationship.
  • Answer both routine and complex questions concerning customer accounts, products, services, policies, and procedure; troubleshoot customer issues and provide follow-through to ensure resolution.
  • Maintain a solid foundation of product knowledge by taking advantage of trainings as they are offered and completing required trainings within the timeframes provided.
  • Use knowledge, experience, and ability to demonstrate self-service channels to customers, including ATM, Online Banking, and Mobile Banking.
  • Utilize the Salesforce platform for customer interactions, conversations, and follow-up.
  • Create and foster a fun, respectful work environment, in collaboration with Branch Manager.
  • Represent Rockland Trust by establishing meaningful roots in the communities it serves.
  • Adhere to operational, regulatory, and security policies and procedures while balancing customer relationships and risk of loss to the Bank.
  • Assume responsibility for additional reporting duties and responsibilities as required.
Required Qualifications:
  • Two year degree or equivalent job experience. 
  • Minimum 1 year sales experience in a financial or retail environment.
  • Must be or become a Notary Public and NMLS certified.
  • Successfully pass the Level I Business Certification.
  • Proficient in Microsoft Word and Excel with ability to operate a variety of office equipment. 
  • Strong verbal and written communication skills. 
  • Excellent organizational skills, with attention to detail and accuracy. 
  • Strong sales orientation with ability to balance multiple priorities, adapt, and work in a team environment.
  • Ability to work intuitively and find creative solutions should any problems arise.
  • High degree of professionalism and ability to demonstrate tact and diplomacy when needed.
  • Positive approach to interactions with customers and team members.
  • Ability to work within normal office requirements, with long periods of standing and continuous customer support.
  • Ability to lift and carry up to 50 pounds.
  • Willingness and ability to work within a flexible work week, which may include weekends, as customer needs dictate.
  • Ability to successfully complete our training program 
Preferred Skills/Experience:
  • Two to four years of teller experience preferred. 

Rockland Trust is the Bank Where Each Relationship Matters®. In pursuit of that promise, we foster a respectful and inclusive work environment where everyone is given the chance and resources to succeed. 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability status, protected veteran status, or any other characteristic protected by law. Additionally, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Now that you’ve heard a little bit about us, we’d love to hear more about you. Submit your application and come help us strengthen our communities- one relationship a time.
Rockland Trust Glassdoor Company Review
3.5 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
Rockland Trust DE&I Review
No rating Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
CEO of Rockland Trust
Rockland Trust CEO photo
Christopher Oddleifson
Approve of CEO

Average salary estimate

$37500 / YEARLY (est.)
min
max
$30000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Photo of the Rise User

Join Sedgwick as a Claims Team Lead and lead dedicated teams in providing top-notch claims management and support.

Photo of the Rise User
Posted 10 days ago

Join Sun Life U.S. as a Case Specialist, where you'll manage critical claims and contribute to making life brighter for clients.

Truck Centers, Inc. Hybrid 2280 Formosa Rd, Troy, IL 62294, USA
Posted 13 days ago

Join Truck Centers, Inc. as a Service Advisor and play a key role in delivering exceptional customer service in our fast-paced environment.

Photo of the Rise User
Posted 3 hours ago

Take on an Assistant Manager role at Domino's, leading the team in delivering exceptional customer service while ensuring operational excellence.

Photo of the Rise User

Lead the customer support function at Colibri Group as a strategic Senior Director of Customer Service, driving satisfaction and loyalty.

Photo of the Rise User
Posted 13 days ago

Become part of the vibrant team at Hamra Enterprises as a Crew Member and enjoy a fun work atmosphere with plenty of growth opportunities.

Photo of the Rise User
Posted 6 days ago
Customer-Centric
Rapid Growth
Diversity of Opinions
Reward & Recognition
Friends Outside of Work
Inclusive & Diverse
Empathetic
Feedback Forward
Work/Life Harmony
Casual Dress Code
Startup Mindset
Collaboration over Competition
Fast-Paced
Growth & Learning
Open Door Policy
Rise from Within
Maternity Leave
Paternity Leave
Flex-Friendly
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Paid Holidays
Paid Sick Days
Paid Time-Off

Join Boro Live as an Executive Assistant Intern and gain valuable experience supporting operations and marketing initiatives.

Auberge Resorts Hybrid 330 E Main St, Aspen, CO 81611, USA
Posted 23 hours ago

Become the culture leader at Hotel Jerome, ensuring unparalleled guest satisfaction in the heart of Aspen.

Photo of the Rise User
Posted 2 months ago
Inclusive & Diverse
Diversity of Opinions
Work/Life Harmony
Dare to be Different
Reward & Recognition
Empathetic
Take Risks
Growth & Learning
Transparent & Candid
Mission Driven
Passion for Exploration
Feedback Forward
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Learning & Development
Paid Time-Off
Maternity Leave
Social Gatherings
Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)

Rockland Trust is dedicated to our customers in Massachusetts and Rhode Island, standing as the sole bank subsidiary of Independent Bank Corp. (NASDAQ: INDB). We offer a wide range of banking, investment, and insurance services to businesses and ...

6 jobs
MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 31, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
Photo of the Rise User
12 people applied to Patient Advocate at Cone Health
S
Someone from OH, Delaware just viewed Scheduling Coordinator - FT at SeaWorld Entertainment
K
Someone from OH, Columbus just viewed Sales Associate-ANN at Knitwell Group
V
Someone from OH, Perrysburg just viewed Junior Project Manager * at Virtual Service Operations
S
Someone from OH, Cincinnati just viewed STNA 7AM-7PM (Assisted Living) at Senior Lifestyle
Photo of the Rise User
Someone from OH, Cincinnati just viewed Mail Sorter at Staffmark
Photo of the Rise User
Someone from OH, Toledo just viewed Event Assistant at Datadog
Photo of the Rise User
Someone from OH, Cincinnati just viewed Senior Analyst, Corporate FP&A at Spotify
Photo of the Rise User
Someone from OH, Cincinnati just viewed Manager, Public Cloud FP&A at Zscaler
Photo of the Rise User
Someone from OH, Cincinnati just viewed Senior Financial Analyst at American Express
Photo of the Rise User
Someone from OH, Cincinnati just viewed Senior Financial Analyst, FP&A at StackAdapt
Photo of the Rise User
Someone from OH, Cincinnati just viewed Senior Financial Analyst, Acceptance FP&A at Visa