Senior Business Analyst (Payment Systems)

The Senior Business Analyst at Roof Stacks is responsible for analyzing business needs, guiding research and test requirements, and ensuring effective communication with stakeholders. You will work on payment systems, particularly focusing on MC, Visa, and BKM, as well as managing merchant needs and creating project processes that align with customer requirements.

Candidates for the Senior Business Analyst role at Roof Stacks should have a Bachelor's or Master's degree in Computer Science, Industrial Engineering, Mathematics, or a related field. Additionally, a minimum of 5 years of business analysis experience in payment systems is essential, along with knowledge of smart card technologies and agile methodologies.

The Senior Business Analyst is crucial in fostering teamwork at Roof Stacks by collaborating with team members to create sustainable products and offering practical solutions. The role requires excellent communication skills to direct both technical and non-technical discussions and to efficiently resolve any issues that arise.

At Roof Stacks, the Senior Business Analyst employs Agile methodologies, such as Scrum and Kanban, to prioritize tasks, finalize projects within deadlines, and adapt to changing project requirements, ensuring a smooth workflow and successful project delivery.

Key skills for the Senior Business Analyst role at Roof Stacks include problem-solving, clear communication, project management, and the ability to prioritize tasks effectively. Additionally, a strong understanding of payment systems and the ability to collaborate with various stakeholders is crucial.

When answering this question, focus on specific projects where you utilized your expertise in payment systems, such as your experience with MC, Visa, and BKM. Highlight your role in identifying business needs and how you contributed to successful project outcomes.

Use the STAR method to describe a specific instance where you identified a problem and implemented a solution. Emphasize your analytical skills and ability to work collaboratively with team members at Roof Stacks.

Discuss your experience with Agile methodologies like Scrum or Kanban. Explain how these approaches enhance flexibility, improve team collaboration, and facilitate quicker response to changing priorities, leading to successful project completion.

Provide examples of how you have successfully communicated with diverse stakeholders in previous roles. Highlight the importance of being clear, concise, and persuasive while documenting project requirements and updates.

Share a specific project where you conducted thorough analysis to determine the business need. Describe your approach, the tools you used, and how your analysis played a critical role in shaping the project process.

Discuss your relevant experience working with merchant management systems and Point of Sale (POS) technology. Focus on your role in streamlining processes and ensuring that the systems meet customer expectations.

Explain your prioritization techniques, such as assessing project deadlines, aligning tasks with business objectives, and incorporating feedback from stakeholders to ensure that the most critical tasks are handled first.

Talk about your conflict resolution strategies, emphasizing the importance of open communication, active listening, and seeking mutually beneficial outcomes. Provide an example of a conflict you resolved effectively in a team setting.

Discuss the analytical tools and project management software you have experience with, such as JIRA for Agile project management or analytical tools for requirement gathering. Explain how these tools have improved your efficiency in previous roles.

Articulate your passion for innovative technologies and how they align with Roof Stacks' mission. Discuss your eagerness to contribute to transformative projects and the value you can bring to the Roof Money Team.