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Administrative Associate (Legal) - OH

Company Description

Onsite Location: Columbus, OH (only considering candidates in the local Columbus area) 

Hybrid: 3 days onsite, 2 days remote 

Williams Lea, by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries.


We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly.

 

Job Description

Williams Lea is hiring for a Administrative Associate (Legal)

Shift: Monday to Friday 11:00 Am to 8:00 pm Eastern Time

 

Pay: $18.50 hourly plus additional 10% shift differential 

Benefits:

  • Medical
  • Dental
  • Vision
  • 401k
  • PTO
  • Life Insurance
  • Prescription Drug Plan
  • Flexible Spending Account
  • Domestic Partner Benefits
  • Commuter Benefits

The Administrative Associate (Legal) is a professional delivering exceptional customer service to external stakeholders.  They will provide dedicated secretarial / administrative support to participating associates, staff attorneys, and other practice professionals across all US firm offices.

Job Duties:

  • Answers dedicated phone extensions for assigned firm personnel
  • Prepares expense reports and payment funds requests
  • Prepares and submits invoice requests
  • Performs data entry
  • Performs document production (editing, creating, comparison/redlines)
  • Maintains and inputs information on various data storage sites
  • Works under time constraints to meet deadlines
  • Reviews own work product for accuracy
  • Produces accurate and high-quality work
  • Communicates effectively and respectfully with co-workers and client requestors
  • Uses job tracking software to log in and out of all tasks for internal tracking purposes
  • Other duties as requested by the client and management

Qualifications

Specific Technical Skills:

  • Must be proficient in MS Office, including Word, and Excel.
  • Experience with 10 key calculator preferred

Performance Traits:  

  • Critical thinking / analytical skills
  • Proven customer service skills required in order to create, maintain and enhance client relationships
  • Excellent organizational skills and ability to manage multiple assignments simultaneously.
  • Exceptional organizational and communication skills (written and verbal).
  • Knowledge of proper grammar, spelling, and language usage, as well as standard business correspondence formatting.
  • Able to make independent decisions that conform to business needs and policy
  • Attention to detail, time management and problem-solving skills.
  • Able to troubleshoot tasks or concerns on own; understands when to escalate a problem to a supervisory level
  • Ability to maintain professional composure when working with immediate deadlines
  • Ability to work both independently and collaboratively as part of a team
  • Ability to work in a fast-paced environment
  • Ability to prioritize work to balance multiple projects and deadlines.
  • Highly professional approach to responding to requests and demonstrated ability to provide quality customer service to attorneys.
  • Ability to work well under pressure.
  • Demonstrated self-starter with the desire to show ownership and commitment to the job.
  • Energetic and positive personality, willing to go above and beyond to meet client expectations
  • Ability to maintain confidentiality of sensitive materials/documents.

Education/Training/Certifications:  

  • Associate degree, preferred

Minimum Years of Experience Required:

  • Two years of similar work experience in a professional services firm.

Additional Information

It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.

 

#GOC

#LI-TC1

RRD is an Equal Opportunity Employer, including disability/veterans

Average salary estimate

$38400 / YEARLY (est.)
min
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$38400K
$38400K

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What You Should Know About Administrative Associate (Legal) - OH, RR Donnelley

Are you looking for an exciting opportunity to kickstart your career as an Administrative Associate (Legal) at Williams Lea? Located in the heart of Columbus, OH, this position combines the best of both worlds with a hybrid work model of three days onsite and two days remote. At Williams Lea, a global leader in business support services, we pride ourselves on delivering outstanding administrative support to top-tier clients in the legal and financial sectors. In this role, you'll be the essential backbone to our team, providing stellar customer service and assisting attorneys with a variety of tasks like document production, data entry, and preparing invoices. You’ll get to flex your skills with MS Office, particularly Word and Excel, while honing your critical thinking and organizational abilities. We believe in empowering our employees, so you'll find a supportive atmosphere that encourages professional growth. Plus, with a competitive hourly wage of $18.50, additional shift differentials, and a comprehensive benefits package that includes medical, dental, and 401k, your hard work won’t go unnoticed. If you’re a detail-oriented self-starter who thrives under pressure and enjoys providing quality service, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Administrative Associate (Legal) - OH Role at RR Donnelley
What are the responsibilities of an Administrative Associate (Legal) at Williams Lea?

As an Administrative Associate (Legal) at Williams Lea, your primary responsibilities include providing secretarial and administrative support to attorneys and other legal professionals. This involves answering dedicated phone lines, preparing expense reports, handling invoice requests, performing data entry, and ensuring the accurate production of legal documents. You'll also be responsible for maintaining data storage and tracking your tasks, showcasing your strong organizational and communication skills.

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What qualifications are required for the Administrative Associate (Legal) position at Williams Lea?

To qualify for the Administrative Associate (Legal) position at Williams Lea, you should ideally possess an associate degree alongside at least two years of experience in a similar role within a professional services firm. Proficiency in MS Office, particularly Word and Excel, is essential. Additionally, strong customer service skills, critical thinking, and the ability to manage multiple assignments in a fast-paced environment will set you up for success in this position.

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What is the work schedule for an Administrative Associate (Legal) at Williams Lea in Columbus, OH?

The Administrative Associate (Legal) position at Williams Lea follows a Monday to Friday schedule from 11:00 AM to 8:00 PM Eastern Time. This role operates on a hybrid work model, meaning that you will be expected to work onsite for three days of the week while enjoying the flexibility of remote work for the other two days, all from our Columbus, OH location.

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What benefits does Williams Lea offer for the Administrative Associate (Legal) role?

Williams Lea provides a comprehensive benefits package for the Administrative Associate (Legal) role that includes medical, dental, and vision insurance, a 401k plan, paid time off, life insurance, and a flexible spending account. Moreover, employees have access to commuter benefits and additional perks like a generous shift differential pay, which enhances your overall compensation.

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What skills are necessary for success as an Administrative Associate (Legal) at Williams Lea?

Success as an Administrative Associate (Legal) at Williams Lea hinges on several key skills. You will need to excel in organization and time management to effectively juggle multiple tasks and deadlines. Proficiency in MS Office is critical, along with excellent written and verbal communication skills. Additionally, the ability to maintain confidentiality, demonstrate critical thinking, and provide exceptional customer service are vital traits for thriving in this role.

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Common Interview Questions for Administrative Associate (Legal) - OH
Can you describe your experience with document production in a legal setting?

In preparing for this question, think about your specific experiences working with legal documents. Highlight your familiarity with document formatting, editing, and any software you have used. Mention specific examples of documents you've worked on, emphasizing your attention to detail and the importance of accuracy in legal work.

Join Rise to see the full answer
How do you prioritize multiple tasks and deadlines in a fast-paced environment?

To answer this, discuss your approach to organization and time management. You might mention techniques such as creating to-do lists, using software tools, or how you assess the urgency of tasks. Share a specific instance of a high-pressure situation and how you successfully managed your responsibilities.

Join Rise to see the full answer
How do you handle difficult clients or stakeholders?

In response, reflect on the importance of maintaining professionalism even under pressure. Discuss your strategy for effective communication—listening actively, empathizing, and working towards a resolution. Providing an example of a past experience will strengthen your answer.

Join Rise to see the full answer
What do you understand of confidentiality, particularly in legal work?

It’s essential to convey the significance of confidentiality in legal settings. Describe the types of information that must be kept confidential and why it’s crucial. Mention best practices you've followed to ensure data protection and compliance with regulations.

Join Rise to see the full answer
Describe a time you made an independent decision. What was the outcome?

For this question, recall a specific scenario where you had to think on your feet. Focus on the context, your thought process behind the decision, and the ultimate result, emphasizing positive outcomes and what you learned from the experience.

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What skills do you think are most important for an Administrative Associate (Legal)?

Discussing this question requires you to reflect on the core skills mentioned in the job description. These include communication, organization, and technical proficiency. Be sure to explain how these skills contribute to your effectiveness in supporting legal professionals.

Join Rise to see the full answer
How proficient are you with MS Office, particularly Word and Excel?

In those questions, be candid about your proficiency level. Talk about specific functions you are familiar with, such as creating templates in Word or using formulas in Excel. Providing examples of how you've utilized these programs in past roles will bolster your credibility.

Join Rise to see the full answer
How do you ensure accuracy in your work?

This is a chance to highlight your attention to detail. Discuss the methods you use to proofread and review your work, such as checking for grammar, formatting, and data entry errors. Share examples where attention to detail led to successful outcomes.

Join Rise to see the full answer
How do you adapt to changes in your work environment?

It’s important to demonstrate your flexibility. Talk about a time when you faced unexpected changes or challenges and how you adjusted your approach. Highlight your readiness to embrace change and learn new processes or tools.

Join Rise to see the full answer
Why do you want to work as an Administrative Associate (Legal) at Williams Lea?

Your response should convey a genuine interest in both the role and the company. Discuss your alignment with Williams Lea’s mission and values and how your skills and experiences make you a great fit. Mention specific aspects of the company’s culture or opportunities for professional development that appeal to you.

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RRD (R.R. Donnelley) provides businesses with advertising and marketing products and services. Some of their offerings include digital print materials, data management, business support, and more. This company is headquartered in Chicago, Illinois...

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Full-time, hybrid
DATE POSTED
April 17, 2025

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