Administrative Associate (Legal) - OH

Onsite Location: Columbus, OH (only considering candidates in the local Columbus area) 

Hybrid: 3 days onsite, 2 days remote 

Williams Lea, by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries.

We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly.

Williams Lea is hiring for a Administrative Associate (Legal)

Shift: Monday to Friday 11:00 Am to 8:00 pm Eastern Time

Pay: $18.50 hourly plus additional 10% shift differential 

Benefits:

• Medical
• Dental
• Vision
• 401k
• PTO
• Life Insurance
• Prescription Drug Plan
• Flexible Spending Account
• Domestic Partner Benefits
• Commuter Benefits

The Administrative Associate (Legal) is a professional delivering exceptional customer service to external stakeholders.  They will provide dedicated secretarial / administrative support to participating associates, staff attorneys, and other practice professionals across all US firm offices.

Job Duties:

• Answers dedicated phone extensions for assigned firm personnel
• Prepares expense reports and payment funds requests
• Prepares and submits invoice requests
• Performs data entry
• Performs document production (editing, creating, comparison/redlines)
• Maintains and inputs information on various data storage sites
• Works under time constraints to meet deadlines
• Reviews own work product for accuracy
• Produces accurate and high-quality work
• Communicates effectively and respectfully with co-workers and client requestors
• Uses job tracking software to log in and out of all tasks for internal tracking purposes
• Other duties as requested by the client and management

Specific Technical Skills:

• Must be proficient in MS Office, including Word, and Excel.
• Experience with 10 key calculator preferred

Performance Traits:  

• Critical thinking / analytical skills
• Proven customer service skills required in order to create, maintain and enhance client relationships
• Excellent organizational skills and ability to manage multiple assignments simultaneously.
• Exceptional organizational and communication skills (written and verbal).
• Knowledge of proper grammar, spelling, and language usage, as well as standard business correspondence formatting.
• Able to make independent decisions that conform to business needs and policy
• Attention to detail, time management and problem-solving skills.
• Able to troubleshoot tasks or concerns on own; understands when to escalate a problem to a supervisory level
• Ability to maintain professional composure when working with immediate deadlines
• Ability to work both independently and collaboratively as part of a team
• Ability to work in a fast-paced environment
• Ability to prioritize work to balance multiple projects and deadlines.
• Highly professional approach to responding to requests and demonstrated ability to provide quality customer service to attorneys.
• Ability to work well under pressure.
• Demonstrated self-starter with the desire to show ownership and commitment to the job.
• Energetic and positive personality, willing to go above and beyond to meet client expectations
• Ability to maintain confidentiality of sensitive materials/documents.

Education/Training/Certifications:  

• Associate degree, preferred

Minimum Years of Experience Required:

• Two years of similar work experience in a professional services firm.

It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.

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RRD is an Equal Opportunity Employer, including disability/veterans