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Digital Account Manager 1

Company Description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

RR Donnelley is adding a Digital Account Manager to the team! As Digital Account Manager, you will be a pivotal part of our campaigns’ success. This role provides coordination, logistical and admin support for our campaigns in order to maximize value and results for our client’s campaigns and growth for our company. Through strategic execution and project management, the Account Manager ensure continuous support for campaigns to deliver as expected, from launch to landing.

KEY DUTIES/RESPONSIBILITIES

  • Campaign Coordination

  • Responsible for collecting, reconciling and submitting client-provided campaign assets

  • Owns report creation across products and campaigns

  • Sets up dashboards for assigned accounts/campaigns

  • Assists with gathering final campaign insights and measurement results

  • Participates in account strategy and campaign-related brainstorming sessions and research projects

  • Insertion Order Creation

  • Creative oversight

  • Responsible for assigned-accounts’ IO creation and approvals

  • Submits creative requests to Graphic Services

  • Ensures final creative assets align with campaign scope

Qualifications

EXPERIENCE

  • 0 - 2 years relevant experience in digital advertising (Required)

KNOWLEDGE/SKILLS/ABILITIES

  • Excellent communications skills, including the ability to produce exceptional work (written, PowerPoint, Excel, etc.) independently and efficiently

  • Ability to excel in a highly dynamic, fast-paced environment that requires a fast learner and flexible thinker

  • Detail-oriented and diligent work ethic with excellent organizational, project/time management, and problem-solving skills

  • Strong team player

Additional Information

RRD's current salary range for this role is $63,300 to $97,400/year. The salary range may be adjusted
based on the applicable geographic location of the hired employee, and the range may change in the
future. At RRD, it is not typical for an individual to be hired at or near the top of the range for their role and
compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency,
performance, shift and location. Depending on the role, in addition to base salary, the total compensation
package may also include participation in a bonus, commission or incentive program. RRD’s benefit
offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with
company match, life insurance and other voluntary supplemental insurance coverages, plus parental
leave, adoption assistance, tuition assistance and employer/partner discounts.

RRD is an Equal Opportunity Employer, including disability/veterans

Average salary estimate

$80350 / YEARLY (est.)
min
max
$63300K
$97400K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Digital Account Manager 1, RR Donnelley

If you're a motivated and organized individual with a passion for digital marketing, RR Donnelley has an exciting opportunity for you as a Digital Account Manager in Warrenville, IL! In this role, you will be at the heart of our clients' campaigns, ensuring they run smoothly from start to finish. As a Digital Account Manager, your role will involve coordinating and supporting various campaigns to maximize their effectiveness. You'll be responsible for collecting and reconciling campaign assets, creating reports, and setting up dashboards that provide valuable insights into our strategy. You'll also participate in brainstorming sessions, helping to shape the direction of our projects. With only 0 to 2 years of experience in digital advertising required, this position is perfect for someone who is eager to dive into the fast-paced world of marketing and learn on the job. Your communication skills will be essential as you liaise with clients and internal teams to submit creative requests and ensure that all campaign materials align with expectations. At RRD, we believe in fostering a supportive environment where you can grow and develop your career while contributing to a company that is a leader in marketing solutions. Join us and help turn customer interactions into meaningful moments that truly matter!

Frequently Asked Questions (FAQs) for Digital Account Manager 1 Role at RR Donnelley
What are the key responsibilities of a Digital Account Manager at RR Donnelley?

As a Digital Account Manager at RR Donnelley, you will be tasked with coordinating campaigns, collecting client assets, creating insightful reports, and ensuring all creative work aligns with campaign goals. Your role will also involve participating in strategic brainstorming sessions to drive successful outcomes for clients.

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What qualifications do you need to become a Digital Account Manager at RR Donnelley?

To be considered for the Digital Account Manager position at RR Donnelley, you should have 0 to 2 years of relevant experience in digital advertising. Strong communication skills and a diligent, detail-oriented work ethic are essential for success in this role.

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How does RR Donnelley support the professional development of a Digital Account Manager?

RR Donnelley is committed to the growth of its employees. As a Digital Account Manager, you'll benefit from a collaborative environment that encourages learning and offers access to various resources for your personal and professional development.

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What tools and software do Digital Account Managers at RR Donnelley use?

Digital Account Managers at RR Donnelley utilize various tools, including Excel and presentation software for reporting and analytics. Proficiency in these tools is essential to effectively manage campaigns and track performance.

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What is the salary range for the Digital Account Manager position at RR Donnelley?

The salary range for the Digital Account Manager role at RR Donnelley is between $63,300 and $97,400 per year. This range may vary based on the employee’s geographic location, experience, and performance.

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Common Interview Questions for Digital Account Manager 1
Can you describe your experience in digital advertising as it relates to the Digital Account Manager role?

When answering this question, it's important to highlight any relevant projects or internships you've completed within digital advertising. Share specific examples of campaigns you've worked on or any tools you used, focusing on your contributions and results.

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How do you prioritize and manage multiple campaigns simultaneously?

Discuss your organizational strategies, such as using task management tools or creating timelines. Emphasize your ability to stay focused and detail-oriented while managing competing deadlines.

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What strategies do you use to communicate effectively with clients and team members?

Share practical examples of how you have successfully communicated in the past, whether through email, presentations, or meetings. Highlight your adaptability in using different communication styles based on your audience.

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How would you handle a situation where a client's expectations exceed the campaign's capabilities?

Show your problem-solving skills by explaining how you would address the situation honestly. Talk about your approach to managing expectations through transparent communication and offering alternative solutions.

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What role does data analysis play in your approach as a Digital Account Manager?

Emphasize the importance of data analysis in shaping campaign decisions. Discuss specific metrics or analytics tools you have used to evaluate performance and optimize strategies for future campaigns.

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Can you provide an example of a time you contributed to a successful marketing campaign?

Detail a specific campaign where your leadership or contributions had a tangible impact. Discuss your role, the strategies you implemented, and the results achieved to demonstrate your effectiveness.

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Describe how you stay updated with the latest trends in digital marketing.

Mention resources you utilize, such as industry blogs, webinars, or networking events, to illustrate your commitment to continuous learning. Demonstrating your proactive engagement with industry trends is key.

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How do you ensure that creative assets are aligned with client expectations and campaign objectives?

Explain your review process for creative assets, including collaborating with graphic services and your attention to detail in ensuring all materials fulfill the campaign's vision and goals.

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What qualities do you believe are essential for a successful Digital Account Manager?

Highlight your understanding of the necessary qualities such as strong communication, time management, and a collaborative approach, backed by examples that demonstrate how you embody these traits.

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Why do you want to work for RR Donnelley as a Digital Account Manager?

Convey your enthusiasm by mentioning specific aspects of RR Donnelley’s reputation, values, or projects that resonate with you. Relate those elements to your professional goals and how you see yourself contributing to the team.

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RRD (R.R. Donnelley) provides businesses with advertising and marketing products and services. Some of their offerings include digital print materials, data management, business support, and more. This company is headquartered in Chicago, Illinois...

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Full-time, on-site
DATE POSTED
April 9, 2025

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