Product Manager - Provider Experience (Remote)

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. 

We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

About the Role

We’re looking for a Product Manager to work on the Provider Experience team and make Rula an excellent place for providers to practice and do their best work. Rula unlocks access to mental healthcare for tens of thousands of patients and their families. But that only works if Rula is a place that providers want to practice and where they feel like they can deliver high quality care. This is mission critical – providers have many options of where to practice and without providers Rula does not exist. As a PM on the Provider Experience team, you’ll be tasked with building the technology that Rula providers use every single day in a way where they feel set up for success. This is a highly cross-functional role, where you will have design and engineering counterparts and partner closely with our Clinical Quality and Provider Strategy & Operations teams.

Required Qualifications

• 2.5+ years of PM experience (not total work experience, PM experience)

• Excellent written and verbal communication skills. Can articulate the why

• Experience gathering and implementing customer feedback; believe that there is no such thing as “too much” customer feedback

• Proactive & curious, with sincere empathy for the customer and a commitment to delving deep into the challenges they present or experience

• Experience shipping features from inception through to launch via a structured product development process

• Demonstrated experience collaborating across a range of stakeholders, with the ability to understand their goals and manage expectations

Preferred Qualifications

While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.

• Has experience/background working with therapists or clinicians (nice to have)

• Interest in improving the state of behavioral/mental healthcare in the United States

• Experience working in a fast-paced environment

We're serious about your well-being! As Part Of Our Team, Full-Time Employees Receive

• 100% remote work environment from anywhere in the US

• Competitive pay and benefits that don’t change based on location

• Health benefits: medical, dental, vision, life, disability, and FSA/HSA 

• Access to our 401(k) plan

• Generous time off policies, including 2 company-wide shutdown weeks each year (for most employees) to focus on self-care

• Paid parental leave

• Employee Assistance Program (EAP) 

• Stipend to ensure your home office sets you up for success

• Quarterly department stipend for team building or in-person gatherings

• Wellness events and lunch & learns spanning many topics

Our Team

The people of Rula are what truly define our mission and determine our impact on the people we serve. We believe in building not only a team, but a diverse community, inspiring each other by taking on big challenges, growing and succeeding together.