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Software Engineer II - Internal Tools (Remote)

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. 

We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

About the Role

Rula's mission is to make mental healthcare work for everyone: patients, mental health providers, and healthcare systems. As part of that, we are focusing on providing high-quality human support to both patients and providers. As a member of Rula’s Internal Tools team, you will work on building tools for support agents with a focus on good UX and streamlined workflows. You will also work on automating repetitive tasks and establishing the platform and patterns for other teams to build out agent-led workflows. We are looking for candidates interested in working on a small team within a multi-faceted product. You will enjoy this role if you enjoy working closely with your users—be it support agents or other engineers using your product.

Required Qualifications

  • 3+ years of software engineering experience.

  • Experience working on cross-functional teams.

  • Fullstack experience building modern database-backed (sql/no-sql) web applications.

  • Frontend experience working with a modern FE framework (React/Angular/etc).

  • Collaborative working style and bias to helping others in the team grow

Preferred Qualifications

While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.

  • Production experience with React, Typescript, Next.js, Node.js, or Kafka.

  • Previous experience working on Internal tools teams.

  • Experience or interest in building good UX.

  • High personal awareness and growth mindset.

We're serious about your well-being! As part of our team, full-time employees receive:

  • 100% remote work environment (US-based only): Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments

  • Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States

  • Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA

  • 401(k) plan access: Start saving for your future

  • Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)

  • Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering

  • Employee Assistance Program (EAP): Support for your mental and physical health

  • New hire home office stipend: Set up your workspace for success

  • Quarterly department stipend: Fund team-building activities or in-person gatherings

  • Wellness events and lunch & learns: Explore a variety of engaging topics

  • Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all

Our team

We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.

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Average salary estimate

$100000 / YEARLY (est.)
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$80000K
$120000K

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What You Should Know About Software Engineer II - Internal Tools (Remote), Rula

As a Software Engineer II - Internal Tools at Rula, located in sunny Los Angeles, you're stepping into an exciting opportunity to positively impact mental healthcare through technology. We believe that mental health is just as significant as physical health, which makes our mission deeply rewarding. In this role, you'll be a key player in developing tools that support our agents, ensuring they have the best user experiences and streamlined workflows. Your creativity and technical prowess will shine as you automate repetitive tasks and build a foundational platform that empowers both agents and engineers alike. If you thrive in collaborative environments and enjoy engaging directly with users to meet their needs, then you’ll find this role to be a perfect fit. With at least 3 years of software engineering experience under your belt and proficiency in full-stack development, including modern databases and frontend frameworks like React, you’ll be instrumental in making our services even more efficient. Rula isn’t just about codes and algorithms; it’s about using technology to foster compassion and make mental health care accessible and stigma-free for everyone. Join us in making a meaningful change in the field while also benefitting from a supportive work culture that values work-life balance, health benefits, and continuous growth!

Frequently Asked Questions (FAQs) for Software Engineer II - Internal Tools (Remote) Role at Rula
What are the primary responsibilities of a Software Engineer II - Internal Tools at Rula?

The primary responsibilities of a Software Engineer II - Internal Tools at Rula include developing and optimizing tools for support agents, enhancing user experience (UX), automating repetitive tasks, and establishing workflows that empower teams. This position uniquely combines technical skills with collaboration, allowing engineers to work closely with users to understand their challenges and requirements.

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What qualifications do I need to apply for the Software Engineer II role at Rula?

To be considered for the Software Engineer II - Internal Tools position at Rula, candidates should have a minimum of 3 years of software engineering experience, particularly in developing full-stack applications. Experience with modern frontend frameworks such as React or Angular and familiarity with database technologies (SQL/NoSQL) is essential. A collaborative mindset and a willingness to help others grow within the team are also crucial.

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How does Rula support professional development for Software Engineers II?

Rula is committed to the personal and professional growth of its team members. As a Software Engineer II - Internal Tools, you can expect to have access to various resources, including wellness events, lunch and learns, and opportunities to participate in community and employee resource groups. Additionally, Rula promotes an inclusive culture that nurtures ongoing learning and development.

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Is remote work an option for the Software Engineer II position at Rula?

Yes, the Software Engineer II - Internal Tools position at Rula offers a fully remote work environment for US-based employees. Rula prioritizes a healthy work-life balance, allowing team members to effectively manage both their professional responsibilities and personal commitments.

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What tools and technologies are utilized by Software Engineers II at Rula?

Software Engineers II at Rula work with a variety of modern technologies including React, Typescript, and Node.js, as well as experience with backend tools like Kafka. This role requires a good understanding of both frontend and backend systems to build effective internal tools that support smooth agent workflows.

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Common Interview Questions for Software Engineer II - Internal Tools (Remote)
Can you explain your experience with full-stack development?

In answering this question, be prepared to discuss specific projects where you've utilized both frontend and backend technologies. Highlight your experience with databases and frameworks, and mention any relevant tools you've used in the development process.

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How do you approach user experience in tool development?

Discuss the importance of understanding user needs through feedback and testing. Mention any methodologies you apply, such as user interviews or usability testing, and how you iteratively design for improved UX in your projects.

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What strategies do you employ to automate repetitive tasks in software development?

Talk about specific examples where you've successfully automated processes, such as using scripts or tools that streamline workflows. Illustrate how this has saved time and improved efficiency for your team.

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How do you handle collaboration in a cross-functional team?

Emphasize your communication skills and adaptability. Discuss how you facilitate discussions among team members from different backgrounds and ensure everyone’s voice is heard while reaching a solution collaboratively.

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Can you provide an example of a challenging project and how you overcame obstacles?

Share a detailed story of a project that posed significant challenges, focusing on your problem-solving skills and the steps you took to address the issues. Make sure to highlight teamwork and your contribution to the solution.

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What does a good work-life balance mean to you?

Reflect on how achieving work-life balance increases your productivity and job satisfaction. Share your practices, such as time management strategies or hobbies outside of work that help you recharge.

Join Rise to see the full answer
Describe your experience with modern frontend frameworks.

Take this opportunity to delve into your proficiency with specific frameworks like React or Angular. Discuss projects you've worked on, how you utilized the framework, and the benefits it brought to your development process.

Join Rise to see the full answer
How do you keep current with industry trends and technologies?

Mention resources such as online courses, documentation, conferences, or tech blogs you follow. Describe how staying updated impacts your work and the technologies you apply.

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What motivates you to work in mental health tech?

Talk about your passion for using technology to improve people's lives, especially in the mental health arena. Share personal experiences or interests that drive your commitment to this field.

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How do you prioritize your tasks in a fast-paced environment?

Explain your methodologies for time management, such as using task management tools or the Eisenhower Box. Provide examples of how prioritizing tasks has led to successful outcomes in past projects.

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Reward & Recognition
Empathetic
Take Risks
Growth & Learning
Transparent & Candid
Mission Driven
Passion for Exploration
Feedback Forward
Medical Insurance
Dental Insurance
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Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Learning & Development
Paid Time-Off
Maternity Leave
Social Gatherings

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Inclusive & Diverse
Diversity of Opinions
Work/Life Harmony
Dare to be Different
Reward & Recognition
Empathetic
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Mission Driven
Passion for Exploration
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Dental Insurance
Vision Insurance
Mental Health Resources
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Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
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Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
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Friends Outside of Work
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Customer-Centric
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Health Savings Account (HSA)

Rula's mission is to make mental healthcare work for everyone.

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Full-time, remote
DATE POSTED
April 11, 2025

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