Senior Product Designer

Runa is pioneering a first-of-its-kind payment rail capable of issuing, sending and accepting digital value at scale.

Banking and card payment infrastructure still struggles to serve low-volume, high-velocity payments both locally and globally. Businesses send over $20 trillion in refunds, rewards, or remittances to consumers, employees, or freelancers, every year and waste thousands of hours, incurring costs of up to 50% per transaction and leaving the people they serve waiting days to receive their money.

Runa is transforming the payouts landscape with a new digital payments infrastructure that enables businesses to send digital value to anyone, anywhere instantly, free of charge for senders and recipients. Recipients can immediately spend the value they receive on the Runa network including 2000 plus merchants across 30 countries, completely independently of the legacy card rails.  Hundreds of leading companies rely on Runa to power instant, flexible global payouts to tens of millions of consumers including Sodexo, TopCashback, Perkbox, Sweatcoin, Coinbase and Globetopper.

The Role

We’re looking for a talented, visually strong, customer-obsessed Senior Product Designer to join our Demand team.

As the Product Designer for the Demand team, you will be responsible for streamlining the onboarding process for new customers to ensure a seamless and welcoming introduction. Additionally, you will play a key role in promoting the utilisation of the Runa API, demonstrating its benefits and encouraging widespread uptake. Your efforts will also focus on optimising the order management system, enabling customers to handle their orders more efficiently. Furthermore, you will assist customers in accessing crucial data and analytics, providing them with valuable insights to better understand and manage their programmes.

What Excites You

• Being influential and leading design within your team, partnering with your Engineering Manager and Product Manager as a senior team driving impact in your product domain.

• Opportunity to work autonomously and dive deep into your product space, crafting experiences that are innovative, easy to use, and clear—creating products you are proud of.

• Owning your impact. Product teams decide which opportunities to pursue and define their success metrics with the support and guidance of leadership.

• Evangelising product design and best practices, increasing customer-centricity, creativity, and design quality as part of the wider design team and across the business.

• Elevate product quality by defining what ‘good’ looks like to your team and contributing to making a globally used payment payout platform better for thousands of users.

What Excites Us

• A well-rounded product designer with strong visual skills and a high level of design craft, and experience designing for both B2B and B2C customers.

• Accountability—someone who takes their responsibilities and commitments seriously, with clear and transparent communication skills.

• Ability to translate design concepts into production, collaborating with engineering teams to deliver value to customers at the highest level of craft quality.

• Ability to utilise your full range of Product Design skills to discover, design, and deliver engaging, well-crafted experiences across our SaaS platform and APIs.

• Experience working with design systems to produce delightful and functional designs that scale.

Even if you do not meet all of the above requirements but still think you would be a good fit for the role we would still encourage you to apply.

What’s in it for you

🏢We have a hybrid structure with the requirement of 1 day a week at our Sofia Office (Shipka Street 6)

📚 £1000 annual L&D allowance to invest in mastering your craft, including accredited studies. Plus 5 days study leave per year

🌴 25 days holiday

🗺️ Work from anywhere for up to 45 calendar days a year

🚀 Participation in the Employee Options pool giving you ownership in Runa

🚑 Private Medical Health Insurance, covering Dental & Vision Insurance

🔋 Runa Reset Days - Runa closes on the first Friday of each quarter for a well-deserved, Reset Day

☀️ Summer Hours - In the month of August, we log off at 3pm on Fridays.

👶 Enhanced parental leave for all new parents, up to 16 weeks full pay

💷 We are currently working towards salary transparency however we are not there just yet so our talent team will discuss this during the initial call to ensure that the right expectations are given.

The Interview Process

1. Call with Talent Partner ☎️

2. Hiring Manager Interview 👥

3. Task Interview 💻

4. Cross Functional Interview 🛠️

5. Values Interview 🌟

Diversity and Inclusion

We are committed to providing a hiring and working experience in which all people feel they are equally respected and valued regardless of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.