Sales Assistant (all genders) in Part Time in Frankfurt/Main

THE ROLE & THE TEAM

INCLUSIVE BY DESIGN

At Zalando, our vision is to be the starting point for fashion - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you're great for this role, so please avoid including your picture, age, and marital status in your CV as well.

We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.

do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/diversity-inclusion

Our employee resource groups: https://corporate.zalando.com/en/diversity-inclusion/our-employee-resource-groups

WHY YOU SHOULD BE INTERESTED…

• You will greet our customers with a smile, be helpful and have a positive attitude. Your service and positive attitude will make customers look forward to their next visit with us.
• As a real team player, you are always there to support your colleagues and ensure smooth processes between the salesroom and the warehouse every day.
• Both on the shop floor and in the fitting room, you are responsible for ensuring that our customers always find a well-stocked and attractive store that invites them to shop.
• You handle all of our checkout processes professionally and efficiently, process complaints and returns in no time at all and, as the last impression of the customers, ensure a great shopping experience.
• You identify with Zalando and our corporate goal of making the world more sustainable.

WE'D LOVE TO MEET YOU IF…

• Do you have experience in retail or dealing with customers? Wonderful. However, this is not a must.
• You are willing to support the team on Fridays and Saturdays as well.
• Knowledge of English or German is an advantage but not required
• You are actively interested in market trends.

ZALANDO BENEFITS

Zalando offers a number of benefits, here's an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

• Employee shares program
• 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
• 2 paid volunteering days a year
• 27 days of vacation a year to start
• Family services, including counseling and support
• Health and wellbeing options (including Gympass)
• Mental health support and coaching available
• Drive your development through our training platform and biannual peer-to-peer review

Learn all about Zalando and our values here: https://jobs.zalando.com/de/?gh_src=22377bdd1us

ABOUT THE ZALANDO OUTLET STORES

Our Zalando outlet stores are an important part of our offline strategy, which we are particularly proud of as an online platform for fashion and lifestyle. Our outlet stores throughout Germany are "the Zalando you can touch". In the modern shopping experience, we give unsold fashion a second chance.

To further advance our outlet stores, we are looking for energetic, creative and open-minded talent. Do you want to make a difference and have your success right in front of you? Help us to think further about fashion and become part of our team - from now on at our location Frankfurt/Main.

Find out more about the stores: https://jobs.zalando.com/de/retail/?gh_src=gk03hq

Our values: https://jobs.zalando.com/de/our-founding-mindset

do.MORE – our sustainability strategy: https://corporate.zalando.com/de/nachhaltigkeit

Please note that all applications must be completed using the online form - we do not accept applications via email.