Duties:

Selling of complete product line, using Company approved structured selling techniques, and giving 100% customer service satisfaction. Proper opening and closing cleaning procedures directed by management. Completion of all 3 CHIP manuals, Sales, Decorating and Baking.

Specific Functions:

• Be attentive and responsive to all customers.
• Upgrade sales and suggestively sell additional product(s) in accordance with the 7 Steps of Selling.
• Consistently sample and pass out Cookie Cake brochures throughout the entirety of all shifts.
• Suggestively sell Cookie Cakes to all customers along with passing out Cookie Cake brochures.
• Package products in accordance to proper procedures.
• Accurately ring up all sales, count back all change followed with the customer's receipt on every transaction.
• Insure the showcases are fully stocked with the required amounts and varieties of product.
• Keep sales display, counters, and cabinets clean inside and out.
• Keep front area clean and neat (walls, glass, floors, etc.).
• Keep supplies (bags, cups, lids, straws, etc.) in stock.
• Answer phone and can take Cookie Cake orders properly.
• Other duties delegated by management.