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Sales Associate - Hampers

We are now looking for a full time Sales Associate to join our luxurious and world-renowned Hampers department within our welcoming and close-knit Harrods Foodhalls team.

About the Role

Our Sales Associates are at the heart of what we do, they live and breathe our core values and they strive to make anything possible for our customers. Our Hampers department is like no other; our Sales Associates work closely with customers to ideate and create bespoke hampers and support with gifting needs. From the festive delights of our Christmas Hampers to our year-round offerings, our Sales Associates are integral to creating the moments of magic that come with opening a Harrods Hamper.

In return, you’ll enjoy a package that includes an annual salary of £27,456 and access to a monthly bonus, a company pension, 22 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.

About You

You’ll be responsible for providing world-class, personal customer service,

demonstrating exceptional product knowledge, and building quality customer relationships to achieve business goals whilst being an ambassador for the values and Harrods brand. You’ll be a meticulous individual with good organisation skills and attention to detail, as well as having passion for all things food and gifting.

You will also:

Have great organisational skills to keep the shop floor running smoothly.
Have the ability to remain calm, and measured even when under pressure
Have strong written and verbal communication skills.
Be fluent in the use of MS-Office (Outlook, Excel and Word) and confident using technology (i.e. ordering systems).
Be resilient, and adaptable to your audience and environment believing that anything is possible – focusing on excellent customer

service.

Be a problem solver, asking questions and listening effectively.
Be collaborative in your nature, and thrive as part of a team, building relationships with colleagues and customers alike.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or Instagram

Additional Information:

Time Type:

Permanent

Department:

Fresh Food (Vilma Zilenaite)

Harrods Glassdoor Company Review

3.5

Harrods DE&I Review

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CEO of Harrods

Michael Ward

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By Harrods

At Harrods, we believe nothing is impossible. We drive ourselves and inspire others to always push for more. This passion to exceed is what sets us apart. We believe in doing things properly, with great care and attention to the finest detail. We ...

7 jobs

INDUSTRY

Department, Clothing & Shoe Stores

TEAM SIZE

1001-5000

LOCATION

Hybrid, based in London, United Kingdom

DATE POSTED

August 6, 2023