Sales Development Representative

About BigPanda:

BigPanda keeps businesses running with AI that transforms IT data into insight and action. BigPanda's platform for AIOps-powered Event Correlation and Automation helps businesses prevent IT outages, improve incident management and deliver incredible customer experiences. Without BigPanda, IT Ops, NOC, DevOps and SRE teams struggle with manual and reactive incident response capabilities that are badly suited for the scale, complexity and velocity of modern IT environments. This results in painful outages, unhappy customers, growing IT headcount and the inability to focus on innovation. Fortune 500 enterprises such as Intel, Cisco, United, Abbott, Marriott and Expedia take a giant step towards Autonomous IT Operations. BigPanda is backed by top-tier investors including Sequoia, Mayfield, Battery, Insight Partners and Greenfield Partners.

We have an awesome team of motivated, knowledgeable, fun-loving, and friendly Pandas. We provide comprehensive health coverage, competitive comp, and all the best perks, but more importantly, we offer a supportive, collaborative, and innovative environment to empower you to do the best work of your career.

The Role:

BigPanda is seeking a driven and self-motivated Sales Development Representative (SDR) looking to jump start or further develop their sales career in tech. This role will work under the support of a world class sales process and team, with coaching and training to help build the foundation for a successful career in field sales/ leadership. The Sales Development Representative is responsible for supporting and partnering with their Account Executives (AEs) to book qualified meetings that convert into opportunities. They will be responsible for inbound and outbound prospecting, as well as qualifying leads within Fortune 2000 companies.

The Sales Development Representative will report directly to the Manager of Sales Development and work out of our Mountain View, CA office. *Note- We are currently working remotely; however, we will be moving towards a hybrid model once we open offices back up sometime in 2022.

Responsibilities:

• Partner with and support Account Executives in generating/booking meetings with qualified individuals within our ICP.
• Conduct thorough research into prospect accounts, showcasing your understanding of their business and areas of opportunity where BigPanda can potentially assist.
• Create and execute thoughtful and targeted research into prospects (IT, NOC, DevOps leaders) tailoring messaging, and effectively performing initial qualification by identifying pain points and/or initiatives that align with BigPanda.
• Complete 100+ activities a day/ make 60+ calls daily.
• Achieve and exceed weekly/ monthly metrics (calls, emails, bombbomb videos, Discovery Meetings (Intro Calls), New Business Meetings (Demos), etc).
• Lead prospecting efforts into new customers, as well as help develop and expand existing sales cycles.
• Partner with BigPanda's marketing team to qualify and convert leads into opportunities.
• Participate in ongoing enablement, coaching, and sales training.
• Active participation in team/ company events, activities, contests, social media posts (Oktopost).
• Utilize SDR processes, systems, tools and resources: Lessonly, Outreach.io, SFDC, Tableau, Dialpad, and other selling tools to improve SDR productivity.
• Work closely with the marketing, enablement, Revenue Operations and Sales team.
• Identify target accounts and prospects and effectively pitch BigPanda to book discovery meetings with qualified prospects.
• Complete regular training certifications through learning engagement platform, Lessonly.
• Create personalized templates and sequences regularly.

Requirements:

• 6 months of cold-calling/ prospecting experience.
• Experience with Salesforce, Sales Navigator, Outreach.io, MEDDPIC- not required, but a huge plus!
• Must display our core values of H.E.A.R.T. (Hunger, Excellence, Active Transparency, Relentless Focus, Treasure the Journey)
• Highly organized around metrics and able to manage time effectively, work independently and be self-motivated to generate pipeline.
• Results-driven and able to effectively overcome objections.
• Demonstrated ability to handle multiple priorities effectively and efficiently.
• Strong written and verbal communication skills.
• Excellent time management and organization skills.
• A great attitude and a sense of humor!

Perks:

Work in a highly driven sales culture that is committed to personal and professional development. BigPanda's commitment to Prospecting, Process, and ongoing Coaching will help you establish the core skills for building an exceptional career in technology sales. Other company perks include :

• Generous PTO & 11 Company Holidays
• Work from home Wednesdays
• Medical, Dental, and Vision coverage
• Life Insurance & Disability Coverage
• Flexible Spending Account
• Team lunches
• 401k