Sales Operations Manager

You will do this by:

Supporting all business development, and lead generation efforts, familiar with all lead sources, and how to research/mine data within these sources

Manages sales process mapping, adoption and compliance. Enhance sales productivity by enabling the team to work smarter by simplifying processes

Represents the needs of sales in cross‐functional projects, evaluate processes against best practices to provide recommendations for improvement

Support post acquisition integration tied to mergers & acquisitions, e.g. integrated selling processes, system integrations, etc.

Required Qualifications:

3-5 years of experience in sales operations as a subject matter expert with proficiency creating reports in Salesforce, optimizing processes, training new hires, and managing dashboards

Bachelor's degree required; technical or business-related field preferred

Strong Salesforce pipeline management experience. Business acumen to understand sales profitability and opportunities

Strong experience in a B2B sales strategy or sales operations environment

Preferred Qualifications:

Experience in the BPO or IT outsourcing industry is a strong asset

Work Location:

• Remote-Home Office

Compensation:

The base compensation range for this position is $90,000-$112,500 (USD) commensurate with experience. Actual compensation within that range will be dependent upon the individual's skills, experience, qualifications, and applicable laws.

About TELUS International:

TELUS International (NYSE and TSX: TIXT) designs, builds, and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. The company’s services support the full lifecycle of its clients’ digital transformation journeys and enable them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS International’s integrated solutions and capabilities span digital strategy, innovation, consulting and design, digital transformation and IT lifecycle solutions, data annotation, and intelligent automation, and omnichannel CX solutions that include content moderation, trust and safety solutions, and other managed solutions. Fueling all stages of company growth, TELUS International partners with brands across high-growth industry verticals, including tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality. Learn more at: telusinternational.com.

TELUS International Values:

TELUS International recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:

• We passionately put our customers and communities first
• We embrace change and innovate courageously
• We grow together through spirited teamwork

At TELUS International, we are committed to diversity and equitable access to employment opportunities based on ability.

Additional Job Description

EEO Statement